Treatment Coordinator, Dental - Bilingual

HealthNet, Inc.; Indianapolis (IN); On-site; USD 35,000 - 45,000; Full time

Job summary

HealthNet, a leading nonprofit organization in Indiana, is seeking a Treatment Coordinator to assist in patient access and flow within the Dental Service Line. This full-time role involves scheduling, validation of charges, and ensuring efficient patient transition, all within a diverse and inclusive work environment.

Benefits

Medical, Dental, and Vision Plan

Short-Term & Long-Term Disability

401k Match

Paid Time Off (23 days)

Tuition Reimbursement

Qualifications

• Requires High School Diploma.
• Knowledge of clinical practices and medical terminology preferred.
• Bilingual in Spanish preferred.

Responsibilities

• Facilitates patient flow and schedules appointments.
• Validates and enters charges into computer systems.
• Explains department charges and collects payments.

Skills

Written Communication

Verbal Communication

Data Entry

Cultural Appreciation

Education

High School Diploma

Job description

Description

Fair Labor Standards Act Classification: Non-Exempt

What you’ll do as a Treatment Coordinator at HealthNet:

The Treatment Coordinator position assists the Dental Service Line, Dental Manager, and Dental Providers in facilitating patient access. This position exists to facilitate patient flow from point of entry to destination in a timely, accurate, courteous, and professional manner.

• Answers incoming telephone calls and direct patients and visitors appropriately.
• Schedule appointments and interviews patients.
• Validates and enters charges into appropriate computer systems.
• Explains charges and policies of the department and collects necessary payment.
• Obtain specific information to generate an accurate financial and demographic record for our patients.

When you’ll work as a Treatment Coordinator at HealthNet:

• Full-Time
• Mondays: 10am-7pm with lunch scheduled at 2-3pm
• Tuesday - Fridays: 8am-5pm with lunch scheduled at 12-1pm

Diversity & Inclusion

• We commit to fostering a diverse, inclusive, and equitable work environment, where all employees, whatever their gender, race, ethnicity, national origin, age, sexual orientation or identity, education, or disability, feels valued and respected.
• We take a nondiscriminatory approach and provides equal opportunity for employment and advancement in respective departments, programs, and worksites.
• We strive to respect and value diverse life experiences and heritages and ensures that all voices are valued and heard.
• We pledge to modeling diversity and inclusion and to maintaining an inclusive environment with equitable treatment for all.

Job responsibilities listed above is a summary and does not include other tasks requested by Dental Manager or Executive Director of the Dental Service Line.

Who is HealthNet?

https://www.indyhealthnet.org/

HealthNet is a nonprofit 501 (c) (3) organization of community-based health centers located in Indianapolis and Bloomington, IN Since 1968, HealthNet has improved the health status of the neighborhoods it serves by making quality health services accessible to everyone. HealthNet annually provides affordable health care to more than 61,000 individuals through its network of 9 primary care health centers 5 dental clinics, 9 school-based clinics, a mobile health unit, and additional support services. HealthNet’s mission is to improve lives with compassionate health care and support services, regardless of ability to pay.

Requirements

(Please, consider applying if you do not meet the list of criteria below. We would love to engage for other possible opportunities or explore your areas of skill a little deeper)

What you’ll need as a Treatment Coordinator at HealthNet:

• Currently not sponsoring work visa.
• Requires High School Diploma.
• Knowledge of clinical practices and medical terminology preferred.
• Knowledge of medical/insurance background preferred.
• Bilingual in Spanish Preferred.

The skills you’ll bring as a Treatment Coordinator at HealthNet:

• Strong written and verbal communication skills.
• Understand various computer software and data entry procedures.
• May be subject to travel between health centers.
• Reliable transportation required.
• Appreciation and understanding of a diverse patient population and staff.

Physical Requirements:

• Works primarily inside, in a normal dental office environment and hospital operatory setting.
• Able to be involved in degrees of prolonged standing, walking, sitting, bending, squatting, and stooping; as well as abilities of repeated bending, stooping and squatting.
• Able to lift, push, and/or pull equipment, light to moderately heavy weight up to 20-30 pounds is a necessary function of this position.
• Must be able to position and move patients following safety standards.
• Able to perform duties during periods of varied and/or prolonged work hours.
• Will be exposed to all patient elements.
• Must have good eyesight with or without correction (20/30).
• Must be able to read, write, hear, and communicate effectively in the English language by both orally and written.

Why work for HealthNet?

• Competitive Compensation
• Medical, Dental, and Vision Plan
• Short-Term & Long-Term Disability
• Health Savings Account & Difference Card Available within certain medical plans
• Flexible Spending Account
• Life Insurance, AD&D
• Group Accident, Critical Illness & Hospital Indemnity
• Domestic Partner Leave
• Wellness Programs
• 401k Match
• Paid Time Off (23 days) accumulates at start of employment and available to use.
• Tuition Reimbursement
• Employee Referral program

EQUAL EMPLOYMENT OPPORTUNITY:

HealthNet is an Equal Employment Opportunity Employer and employment decisions are made without regard to race, color, sex, religion, national origin, age, disability, sexual orientation, or any other category protected by federal, state, or local law.