Treatment Coordinator Chicago IL

Arch Dental; Chicago (IL); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player in orthodontics is seeking a dedicated Treatment Coordinator to enhance patient experiences. In this role, you'll be the welcoming face of the practice, guiding patients through their treatment journey. Your organizational and communication skills will be key as you manage appointments, coordinate with insurance, and educate patients on their care. This supportive environment offers opportunities for mentorship and growth, making it an ideal position for those looking to advance their careers in a fulfilling and dynamic setting.

Benefits

401(k)

Paid Time Off

Paid Sick Leave

Paid Holidays

Quarterly Bonus

Training on-site

Uniform Reimbursement

Mentorship

Qualifications

• 1+ years of experience in dental treatment coordination preferred.
• Strong organizational and communication skills are essential.

Responsibilities

• Greet patients and discuss treatment plans to ensure understanding.
• Schedule and confirm appointments while optimizing patient flow.
• Educate patients on orthodontic care and handle billing.

Skills

Organizational Skills

Communication Skills

Dental Treatment Coordination

Education

High School Diploma

Dental Assistant Certification

Tools

Practice Management Software

Job description

At Gold Coast Orthodontics, led by Dr. Iwei Huang, we’re committed to delivering exceptional,personalized orthodontic care. Using the latest technology and trusted dental practices, we craftcustomized treatment plans that meet our patients’ unique goals. We’re looking for a dedicatedTreatment Coordinator to join our team and play a key role in ensuring an exceptionalexperience for every patient.

As our Treatment Coordinator, you’ll be the welcoming face of our practice, guiding patientsthrough their appointments and supporting their treatment journey from start to finish. Thisposition is ideal for someone with strong organizational and communication skills who is readyto advance their career in a supportive and growth-focused environment. Below is moreinformation on the position:

Benefits for the Treatment Coordinator:

• 401(k)

• Paid Time Off

• Paid Sick Leave

• Paid Holidays

• 1 Hour lunch

• Quarterly Bonus

• Training on-site

• Uniform Reimbursement

• Mentorship

Schedule for the Treatment Coordinator:

• Monday, Tuesday, Thursday: 7:30 AM - 5:00 PM

• Wednesday & Friday: 9:00 AM - 3:00 PM

• Saturday: 7:30 AM - 12:00 PM (once per month)

Requirements and Responsibilities of the Treatment Coordinator:

• At least 1 year of dental treatment coordinating experience preferred

• Greet patients warmly, discuss treatment plans, and answer questions to ensure understanding.

• Schedule, confirm, and follow up on appointments, optimizing patient flow and efficiency.

• Present and explain financing options, handle billing, activate contracts, and manage payments.

• Coordinate with insurance for verification, claims, and notify patients of benefits.

• Follow up on missed appointments, delinquent fees, and insurance verification issues.

• Assist in treatment planning, documentation, and drafting referral letters and consents.

• Educate patients on orthodontic care, oral hygiene, and post-treatment instructions.

• Conduct new patient welcome calls and confirm new patient appointments.

• Use practice management software to maintain accurate records and treatment updates.

• Collaborate with team members, participate in meetings, and support a positive work environment.