Treatment Coordinator

Kids Dental Brands; Wilmington (NC); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Health Coverage

Dental & Vision

Life Insurance

401k with company match

Paid Time Off & Holidays

Wellness Program

Disability Insurance

Identity Theft Protection

Job summary

Kids Dental Brands is seeking a friendly and organized receptionist to coordinate patient appointments, discuss treatment options, and support a patient-centric practice in Wilmington, NC.

The role focuses on exceptional customer service, accurate data entry, and clear communication between patients and dentists, with room to grow into leadership within a modern kid-friendly facility.

Qualifications

• 1 year of dental or healthcare receptionist experience.
• Coordinating and scheduling patient appointments.
• Discuss treatment plans and costs with patients.
• Maintain privacy and security in data system.

Responsibilities

• Coordinate and schedule appointments for patients.
• Discuss treatment plans and costs with patients.
• Act as liaison between Dentist and patient.
• Provide exceptional customer service and follow up with patients.
• Maintain and update patient information in the data system.

Skills

Customer service

Appointment scheduling

Interpersonal skills

Communication

Job description

Why Join Us

Modern kid friendly facility designed for comfort and efficiencyCutting edge technology combined with a compassionate care approachA supportive network that encourages growth into leadership rolesThe chance to make a meaningful impact on childrens health while advancing in your career journey

Summary of Essential Job Functions

Coordinate and schedule appointments for patientsConduct initial consultations with patients to discuss dental procedures treatments and associated costs to patients ensuring they have a clear understanding of their recommended treatment plansAct as liaison between Dentist and patientProvide exceptional customer service addressing patient inquiries concerns and follow up communications promptly and professionallyDiscuss financial optionsinsurance coverage and credit options that may be offeredRoutinely follow up with patients throughout the course of treatmentUpdate patient education materials and maintain a professional reception areaMaintain and update patient information in thedata system in compliance with privacy and security regulations

At a Glance

Experience Required

1 years of Dental or Healthcare Receptionist experience

Job Type

On site Full time Compensation and Schedule Salary 1700depending on experienceBonus Payup to 300 additional per monthSchedule Monday Friday

Benefits That Support You Personally and Professionally

At Kids Dental Brands we offer a comprehensive and competitive benefits package designed to support your health well being and future Our offerings for this role include Health Coverage Medical dental vision and basic life insuranceSupplemental Benefits Voluntary life insurance short and long term disability legal assistance identity theft protection critical illness hospitalization and cancer insuranceWellness Program Incentive based wellness initiatives to support your physical and mental health plus access to our Employee Assistance Program EAPFinancial Security 401k retirement plan with company match to help you plan for the futurePaid Time Off Enjoy a healthy work life balance with paid time off eight 8 paid holidays annually and dedicated wellness days

Join our team and help drive our mission that all children regardless of family income deserve access to high quality dental care in a kid friendly and fun environment