Treatment Coordinator

Oral Surgery Partners; South Bend (IN); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading healthcare company is seeking a Treatment Coordinator to manage patient care processes, from consultation to treatment completion. The ideal candidate will facilitate communication with patients regarding treatment plans, financial obligations, and will provide essential support throughout the patient experience. Strong organizational skills and a professional, empathetic demeanor are key traits for success in this role.

Qualifications

• High school diploma required.
• Experience in healthcare coordination is preferred.
• Proficient in electronic health record (EHR) systems.

Responsibilities

• Coordinate patient treatment plans and scheduling.
• Discuss treatment costs and coordinate with billing.
• Maintain accurate patient records and handle communications.

Skills

Communication

Organizational skills

Interpersonal skills

Detail-oriented

Education

High school diploma or equivalency

Tools

Electronic health record (EHR) systems

Job description

1 week ago Be among the first 25 applicants

Title: Treatment Coordinator

Practice: South Bend Oral Surgery Partners

Location: 926 E. LaSalle Avenue South Bend, IN 46617

Hours: Monday - Friday 7:30am to 5:30pm.

The Treatment Coordinator plays a vital role in managing patient care treatment plans and ensuring that patients understand and proceed with their recommended treatment. This position involves patient interaction, detailed communication, and administrative support to facilitate smooth and effective patient care from diagnosis through treatment completion.

Essential Functions

Patient Consultation and Education:

• Meet with patients to discuss their treatment plans as outlined by the surgeon
• Explain treatment procedures, potential outcomes, and financial obligations
• Answer patient questions and address concerns about their treatment options and plans
• Provide educational materials and resources to help patients understand their treatment
• Follow up with patients who did not schedule and work to remove roadblocks to get treatment completed
  
  

Treatment Plan Coordination

• Coordinate the scheduling of treatments, surgeries, and follow-up appointments
• Ensure that all necessary pre-treatment steps, such as lab work or imaging, are completed
• Monitor patient progress and follow up to ensure adherence to treatment plans
• Adjust treatment schedules as needed in response to patient needs or surgeon recommendations
  
  

Financial Coordination

• Discuss treatment costs with patients and provide detailed estimates
• Review insurance coverage and assist patients with understanding their benefits
• Coordinate with the billing department to manage insurance claims and payments
• Develop and discuss payment plans for patients who require financial assistance
  
  

Administrative Duties

• Maintain accurate and up-to-date patient records in the electronic health record (EHR) system
• Prepare and manage treatment-related documentation
• Communicate effectively with clinical and front office team members to ensure seamless patient care
• Handle patient communications, including appointment reminders and follow-up calls
• Other duties as assigned by the practice administrator
  
  

Compliance And Confidentiality

• Ensure adherence to healthcare regulations and privacy laws, including HIPAA
• Maintain patient confidentiality and secure handling of sensitive information
• Follow clinic policies and procedures to maintain compliance with healthcare standards
  
  

Qualifications

Education:

• High school diploma or equivalency required
  
  

Experience

• Previous experience in a healthcare setting, particularly in treatment coordination or patient care roles, is highly desirable
• Full understanding of surgical guide treatment from patient consultation to execution
• Knowledge of relevant regulations and compliance requirements in healthcare
  
  

Performance Requirements

• Approachable, professional demeanor
• Strong communication and interpersonal skills
• Detail-oriented and thorough in task execution
• Excellent organizational and multitasking abilities
• Proficiency in using electronic health record (EHR) systems and other office software
• Knowledge of medical terminology and healthcare practices
• Ability to work in a fast-paced environment and handle stressful situations with professionalism
• Empathetic and patient-focused approach to care coordination
• Independent decision-making skills and utilization of sound judgment
  
  

DISCLAIMER

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. OPS’s management reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care

Referrals increase your chances of interviewing at Oral Surgery Partners by 2x

Sign in to set job alerts for “Treatment Coordinator” roles.

Repair Documentation Coordinator and Administrator

South Bend, IN $30,000 - $30,000 1 month ago

Community Education Day-Time Receptionist/Secretary

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.