Treatment Coordinator

Smile Brands Inc.; Martinez (CA); On-site; USD 27,552 - 31,684; Full time

Benefits offered by this job

Paid time off (PTO)

Health insurance

Dental insurance

Vision insurance

401k plan

Job summary

A leading dental care provider in California is looking for a Treatment Care Coordinator to create positive patient experiences using their innovative approach. Key responsibilities include welcoming patients, assisting with check-in/check-out, and providing information about services. Candidates should have at least one year of related experience and strong communication skills. Compensation ranges from $20 to $23 per hour, with various benefits including health insurance and paid time off.

Qualifications

• At least one year of related experience.
• Strong communication and interpersonal skills.
• Knowledge of dental terminology.

Responsibilities

• Create a welcoming atmosphere for patients.
• Assist patients with check-in/check-out procedures.
• Express appreciation to patients for choosing us.

Skills

Communication skills

Interpersonal skills

Knowledge of dental terminology

Job description

Overview

As a Treatment Care Coordinator, you'll have a key role in creating positive patient experiences using our innovative G3 approach (Greeting, Guiding, Gratitude). You'll help patients feel welcome and supported whether they are coming in for treatment or calling to schedule an appointment. You will also assist them with financial arrangements for treatment.

Schedule

Monday 9‑7p, Tuesday 9‑7p, Wednesday 8‑5:30p, Thursday 7:30‑4:30p, Friday 8‑5:30p

Responsibilities

• Greeting: Create a welcoming atmosphere for patients and greet each patient with a warm welcome.
• Guiding: Assist patients with check‑in/check‑out procedures (including insurance verification), schedule appointments, and provide information about services and payment options, guiding them through their visit with ease and professionalism.
• Gratitude: Express appreciation to patients for choosing us for their dental care and treat everyone with respect and professionalism.

Qualifications

• At least one year of related experience.
• Knowledge of dental terminology.
• Strong communication and interpersonal skills, with a focus on delivering exceptional customer service.

Compensation

$20‑$23/hour

About Us

Benefits are determined by employment status/hours worked and include paid time off (PTO), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan.

Equal Opportunity Employer

Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at [e-mail]