Treatment Coordinator

Jefferson Dental & Orthodontics Healthcare Management, LLC; Converse (TX); On-site; Full time

Job summary

Jefferson Dental & Orthodontics is seeking a dedicated Dental Assistant to join their Hygiene team. This role focuses on exceptional patient care and provides a pathway for career advancement within a collaborative environment. Ideal candidates will bring customer service expertise and proficiency in dental software, contributing to a friendly and effective office culture. Competitive pay and benefits are included.

Benefits

Competitive pay and bonus structure

Growth and advancement opportunities

Vacation and PTO

$25,000 of company-paid Life Insurance

Medical, Vision, Disability

401(k) and various supplemental insurances

Qualifications

• Customer Service experience: 1 year (Required).
• Computer Skills: 1 year (Required).
• Dental office management experience preferred.

Responsibilities

• Provide excellent customer service to patients.
• Conduct audits of patient schedules and data.
• Assist in administrative duties and laboratory functions.

Skills

Customer Service

Communication

Organization

Education

Associates’ degree or 3 years of management experience

Tools

Microsoft Office

Dentrix

Dolphin dental software

Job description

We are Jefferson Dental & Orthodontics, and we believe in taking a personal approach to dentistry. Since our humble beginnings in Texas in 1967, we’ve been a trusted friend for our patients near and far. At Jefferson, we understand it takes more than clinical excellence to earn a patient’s trust. It’s of the utmost importance that we see the patient as a unique individual and demonstrate that their care plan is designed around each of their needs. We’ll do whatever it takes to put a smile on each patient’s face, so the rest of the world can see how amazing it is. We truly change people’s lives. Do you want to be a part of our life-changing team?

Our philosophy is simple: Our Care Changes People’s Lives. We treat our patients like family to provide the best dental experience because we know a happy, confident smile leads to a better life. We deliver the highest quality care, making dentistry convenient and affordable for everyone. Join our new Hygiene team for the opportunity to have a fulfilling career giving our patients the happy, confident smile they deserve.

The Dental Assistant works under the supervision of the Lead RDA and is responsible for a wide range of tasks in the dental office—including patient care, education, administrative duties, and laboratory functions. Note: All employees need to be flexible and available to provide dental assistance and perform front desk duties based on patient needs and as directed by office management.

What You’ll Do

• Provide excellent customer service to patients
• Present post-exam consultations and financing options to patients
• Conduct audits of patient schedules, data entry quality, patient information, consistency of consultations and financial presentations, internal referral process, and supply orders/utilization

Who We’re Looking For

• Someone dedicated to going above and beyond to ensure the best customer service and experience
• Excellent communicator and motivator to confidently educate our patients; lead our teams by building relationships of trust, open communication, and a collaborative office culture
• Well-organized, adaptable individual comfortable managing diverse teams while handling changing priorities

The Perks!

• Competitive pay and bonus structure – starting salary $18/hour with bonuses of up to $800/month*
• New grads welcome!
• Growth and advancement opportunities for leadership roles
• Vacation and PTO
• $25,000 of company-paid Life Insurance
• Additional benefits including Medical, Vision, Disability, HSA, FSA, Dependent Care FSA, Supplemental Life Insurance, 401(k), Critical Illness, Identity Protection, and Employee Assistance Program

*Bonus potential based on achieving certain monthly business objectives

Basic Qualifications

• Associates’ degree or 3 years of management experience
• Intermediate proficiency in Microsoft Office (Excel, Outlook, Word)
• Customer Service experience: 1 year (Required)
• Computer Skills: 1 year (Required)

Preferred Qualifications

• Dental office management experience, especially in a multi-specialty office, highly preferred
• Knowledge of Dentrix and Dolphin dental software
• CPR-BLS, RDA, or other related dental certifications