Treatment Coordinator

Johnson Family Dental; Aurora (IL); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a forward-thinking dental practice as a Treatment Care Coordinator, where you'll be instrumental in creating positive patient experiences. Using our innovative G3 approach—Greeting, Guiding, Gratitude—you'll ensure that every patient feels welcomed and supported throughout their visit. This role involves assisting with appointment scheduling and financial arrangements, all while delivering exceptional customer service. Enjoy a variety of benefits, including health insurance and paid time off, as you contribute to a mission focused on delivering smiles for everyone. If you’re passionate about patient care and teamwork, this opportunity is perfect for you.

Benefits

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Vision Insurance

Health Savings Account

Telemedicine

Flexible Spending Accounts

Life Insurance

Disability Insurance

401k Plan

Qualifications

• At least one year of related experience in a dental or healthcare setting.
• Knowledge of dental terminology is essential.

Responsibilities

• Create a welcoming atmosphere and greet each patient warmly.
• Assist with check-in/check-out procedures and insurance verification.
• Express appreciation to patients for choosing our services.

Skills

Customer Service

Communication Skills

Interpersonal Skills

Dental Terminology Knowledge

Job description

Overview

As a Treatment Care Coordinator, you'll play a key role in creating positive patient experiences using our innovative G3 approach (Greeting, Guiding, Gratitude). You'll help patients feel welcome and supported, whether they are coming in for treatment or calling to schedule an appointment. You will also assist them with financial arrangements for treatment.

Schedule (days/hours)

M-T *am - 5 Pm FRI. 8 am - 2 pm

Responsibilities

• Greeting: Create a welcoming atmosphere for patients and greet each patient with a warm welcome.
• Guiding: Assist patients with check-in/check-out procedures (including insurance verification), schedule appointments, and provide information about services and payment options, guiding them through their visit with ease and professionalism.
• Gratitude: Express appreciation to patients for choosing us for their dental care and treat everyone with respect and professionalism.

Qualifications

• At least one year of related experience.
• Knowledge of dental terminology.
• Strong communication and interpersonal skills, with a focus on delivering exceptional customer service.

Compensation

$20 - $20

About Us

Benefits are determined by employment status/hours worked and include paid time off (“PTO”), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan.

Smile Brands supports over 650 affiliated dental practices across 28 states, all focused on a single mission of delivering Smiles For Everyone! Smiles for patients, providers, employees, and community partners. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site.

Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by law. If you would like to request an accommodation due to a disability, please contact us at [e-mail]