Treatment Assistant

CCC Brand; Portland (OR); Sur place; USD 34 000 - 45 000; Plein temps

Avantages offerts par ce poste

AFSCME Union benefits

Résumé du poste

Central City Concern in Portland, OR is seeking Treatment Assistants to provide patient-centered care and close supervision in a 24-hour residential facility. You will de-escalate, observe, and report behaviors while supporting a safe milieu and high-quality customer service.

The role collaborates with Milieu Supervisors and counselors to implement a supportive environment for patients. Union representation applies with AFSCME; recall rights may apply as described.

Qualifications

• De-escalation skills and patient-centered care are essential.
• Observation and reporting behaviors to maintain a safe milieu.
• Strong customer service is required in a busy residential setting.

Responsabilités

• Provide patient-centered care and supervision in a 24-hour residential facility.
• Use de-escalation techniques to maintain safety and respect.
• Observe and report behaviors to the Milieu Supervisor and staff.
• Support a healthy, safe milieu and high-quality customer service.
• Collaborate with Milieu Supervisor, counselors, and other staff.

Connaissances

De-escalation skills

Patient-centered care

Observation/reporting

Customer service

Formation

HSD/GED with 1 year related field experience

HSD/GED and two years of high-volume customer service

Description du poste

Job Category: Healthcare - Client Services

Requisition Number: TREAT008527

• Posted : October 29, 2026
• Full-Time
• On-site

Locations

Showing 1 location

Portland, OR 97214, USA

Description

Treatment Assistants are responsible for providing care and close intensive supervision to all patients in a 24-hour residential treatment facility. General responsibilities include: providing patient-centered care, using de-escalation skills, observing and reporting behaviors and supporting a healthy and safe milieu environment, providing high-quality customer service, and other duties as needed. This position works closely with the Milieu Supervisor, counselors, and other staff to develop and implement a supportive environment for patients.

Program: 16XBurnside Recovery Center, a state-of-the-art facility designed to meet a critical need in our community: providing extended residential treatment for individuals transitioning out of Hooper Detoxification and Stabilization Center. This is where hope becomes healing, and we’re inviting passionate professionals like YOU to be part of this life-changing mission.

Company: Central City Concern is an innovative nonprofit agency providing comprehensive services to single adults and families in the Portland metro area who are impacted by homelessness, poverty and addictions. We hire people that are skilled and passionate to meet our mission to end homelessness through outcome-based strategies which support personal and community transformation.

Schedule: Tuesday - Saturday, 6:45am – 3:15pm (Sunday & Monday Off)

Location: 16XBurnside Recovery Center (1616 E Burnside St. Portland, OR 97214)

Compensation: $24.57/hr - $32.61/hr Final comp will be determined based on relevant experience, education, credentials/licensure, and internal equity. External candidates: Offer max $28.51/hr per our Union contract.

AFSCME Union:

This role is a Union Represented position through; American Federation of State, County, and Municipal Employees (AFSCME). You can find more information about your representation here www.afscme.org

This position could be subject to Recall Rights: This applies to employees who were previously laid off from a CCC union-represented position. The previous employee may
recall rights to be considered for rehire before internal or external candidates are considered.

Seniority Bid Window: Opens: 10/20/26 Closes: 10/28/26

MINIMUM QUALIFICATIONS:

• Experience (must meet one of the following):
  • HSD/GED AND one (1) year of work experience in a related field (e.g. shelter, residential or day treatment, counseling, substance abuse treatment)
    OR
  • HSD/GED AND two (2) years of in-person, high-volume customer service experience OR two (2) years of volunteer experience in