Treatment Advocate 7a-7p FT

American Addiction Centers; Worcester (MA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

401K

Medical insurance

Dental insurance

Vision insurance

Life insurance

Job summary

American Addiction Centers' AdCare Hospital in Worcester seeks a dedicated Treatment Advocate to support admissions, transfers and daily patient needs. You will assist with observations, safety checks, and ADL activities while maintaining patient privacy and dignity.

The role emphasizes teamwork, empathy and reliable attendance. Ideal candidates possess a high school diploma and optional CNA/MA certification, along with basic computer skills and strong communication.

Qualifications

• Minimum high school diploma or equivalent required.
• CNA or MA certification preferred.
• Basic computer skills.
• Ability to work as part of a team and to handle multiple tasks safely and effectively.
• Good communication skills, including the ability to communicate sensitive information with empathy.

Responsibilities

• Meet new patients in the admissions area and document belongings.
• Escort and orient patients to units and educate on unit rules and schedules.
• Support patient safety duties including observations and monitoring.
• Assist with room and floor transfers and discharges and gather personal belongings.
• Provide ADL assistance such as meals, turning, bathing, and mobility.
• Report observations to licensed staff to ensure patient safety.
• Maintain unit stock levels and uphold patient privacy and confidentiality.

Skills

Compassionate care

Communication skills

Team collaboration

Attendance and punctuality

Education

High School Diploma

CNA or MA certification preferred

Basic computer skills

Teamwork and multitasking

Empathetic communication

Job description

If you are searching for a fulfilling place to develop your career and an opportunity to make a difference in helping others, then keep reading on. Here at AdCare Hospital American Addiction Centers, we have a progressive culture; we listen to your ideas, value a work/life balance, invest in education, and we foster trust and respect for all individuals. Our exceptional comp and strong benefits include 401K, medical, dental, vision and life insurance. We are looking for our future leaders, who are not only going to fill the qualifications for this job description, but who are going to exceed expectations. Be a part of a team whose mission is to provide quality, compassionate, and innovative care to adults struggling with addiction and co-occurring mental health disorders. Our purpose and passion are to empower patients, their families, and our communities by helping individuals achieve recovery and optimal wellness of the mind, body, and spirit.

The Treatment Advocate (TA) will assist with patient admissions, room transfers and discharges. The role will also support patients’ daily activities/needs, provide 11 patient observation, comfort and transfers within the facility and encourage patient recovery. The TA shall be a dedicated, compassionate, and energetic individual who will serve a significant role of identifying and communicating patient needs and addressing them directly or in conjunction with nursing and other facility clinical staff.

Duties and Responsibilities

• Responsible for meeting new patients in the admissions area. Screens baggage in admission room. Allows patient to remove items needed for five days. Accurately records all patient belongings and valuables in the EMR on the Valuables List E-form. Secures patient valuables such as cash, cell phones in accordance with hospital policy. Assists the staff with skin checks.
• Escorts and orients patient to the unit and to the hospital; educates patients on rules and schedules of the unit, provides education as requested by licensed personnel.
• Performs a full range of patient safety duties including assisting licensed staff with full body evaluation, clothing and room searches, conducting face checks, dispensing/collecting razors, checking call lights and responding timely, assists in minimizing room clutter, patient monitoring during meals/group, physician rounds and on deck.
• Assist patients with room and floor transfers and discharges; orients patient to new unit upon arrival including introduction to on duty staff. Assists discharged patient to the lobby; gathers all personal belongings as recorded on the patient valuables list.
• Will assist licensed staff with ADL activities. This includes delivering meals to patients, turning, bathing, toileting and ambulating patients and providing fluids/nourishment between meals.
• Provide adjunct care for the patient as directed by nursing team; 11 monitoring.
• Adhere to professional standards, follow policies and procedures, and abide by federal, state, and local requirements, as well as Joint Commission standards.
• Complete Safety checks per company policy.
• Reports observations from direct patient care to licensed nurse to assure continued safety of all patients. Ensures patient compliance with fall risk objectives.
• Maintains unit stock levels of supplies.
• Treats patients, and colleagues with dignity and respect; honors each person’s right to privacy/maintains very strict patient and colleague confidentiality; respects all individual differences; supports cultural diversity.
• Consistently arrives to work on time and adheres to attendance policies.
• Other duties as assigned within scope of work

Education Requirements

• Minimum High School Diploma or equivalent required
• CNA or MA certified preferred.
• Basic computer skills
• Ability to work as part of a team and to handle multiple tasks safely and effectively
• Good communication skills, including the ability to communicate sensitive information with empathy "bedside manner"