Treasury Service & Payments Supervisor (CAPP & ABD)

Arlington Arts; Arlington (VA); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Vacation and sick leave

Tuition reimbursement

Generous retirement plan

Job summary

A local government office is seeking a Treasury Section Coordinator I to supervise the daily operations of the Customer Service Section. This role involves managing a team, ensuring quality control, and supporting operations for tax account management. Candidates should have experience in public administration and staff supervision. This is a full-time, in-office position located in Arlington, Virginia, offering a competitive benefits package.

Qualifications

• Some college in public administration, business administration, or a field directly related to the area of assignment.
• Considerable experience in public administration is preferred.
• Experience monitoring the work of professional and clerical staff.

Responsibilities

• Direct daily operations and quality control of the Customer Service Section.
• Train and supervise a team of eight customer service staff.
• Manage and evaluate Customer Service/CAPP programs and helpdesk activities.

Skills

Public administration

Customer service

Microsoft Office Suite

Staff supervision

Problem resolution

Education

Some college in public/business administration

Job description

A local government office is seeking a Treasury Section Coordinator I to supervise the daily operations of the Customer Service Section. This role involves managing a team, ensuring quality control, and supporting operations for tax account management. Candidates should have experience in public administration and staff supervision. This is a full-time, in-office position located in Arlington, Virginia, offering a competitive benefits package.