Treasury Sales Support Associate - Commercial Bank

JPMorgan Chase; Chicago (IL); On-site; USD 73,000 - 100,000; Full time

Job summary

JPMorgan Chase is seeking a Treasury Services Support Associate in Chicago within the Commercial Bank Payment Services group. You will support new sales targets, assist TMOs with implementations, ensure accurate billing, and adhere to internal controls.

The role offers growth across Treasury Management functions and a path through Implementations, Product, Risk, and Client Service. Responsibilities include coordinating with Sales, initiating requests, and handling complex implementations while

Qualifications

• Bachelor's Degree required.
• Ability to understand Treasury Services products, pricing, and billing processes.
• Superior verbal and written communication skills with the ability to mobilize internal networks and resources.
• Strong time management and multitasking abilities in a fast-paced environment.

Responsibilities

• Provide subject matter expertise, confirm scope, products, and services.
• Initiate implementation requests for new business with clients.
• Own process for simple implementations.
• Join initial implementation calls for complex implementations to ensure accuracy of requests.
• Coordinate with Sales and implementation regarding potential client change requests.
• Submit billing information, including billing adjustments.
• Support ad-hoc requests (e.g., billing inquiries).
• Participate in process improvement initiatives to enhance the client experience and apply control procedures.

Skills

Communication

Time management

Organizational skills

Analytical skills

Microsoft Office

Education

Bachelor's Degree

Tools

PowerPoint

Excel

Word

Job description

Are you customer focused, enjoy providing quality support? You have found the right team.

As a Treasury Services Support Associate within the Commercial Bank Payment Services organization, you will be responsible for contributing to new sales targets and to the achievement of portfolio growth objectives through the successful submission of high quality implementation requests. You will provide support to Treasury Management Officers (TMOs) for initiating implementations, ensuring correct billing, guaranteeing proper internal controls and policies are followed. Overtime you will develop working knowledge of Treasury Services products and skills over time for a successful career within many other Treasury Management functions, Implementations, Product, Risk and Controls, and/or Client Service.

Job responsibilities

• Provide subject matter expertise, confirm scope, products, and services
• Initiate implementation requests for new business with clients
• Own process for simple implementations
• Join initial implementation calls for complex implementations to ensure accuracy of request
• Coordinate with Sales and implementation regarding potential client change requests
• Submit billing information; including billing adjustments
• Support ad-hoc requests (e.g., billing inquiries)
• Participate in process improvement initiatives designed to improve workflow resulting in an enhanced client experience
• Apply required control procedures

Required qualifications, capabilities, and skills

• Bachelor's Degree
• Demonstrates the ability to understand Treasury Services products, pricing philosophy, and billing process and procedures
• Superior verbal and written communication skills with the ability to mobilize internal networks and resources
• Time management, organizational and planning skills with proven ability to multitask and meet deadlines in a fast-paced environment
• Highly proficient in Microsoft Office (PowerPoint, Excel and Word) and superior analytical and quantitative skills

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

Base Pay/Salary

Chicago,IL $73,200.00 - $100,000.00 / year; Tempe,AZ $69,400.00 - $95,000.00; Plano,TX $73,200.00 - $100,000.00 / year