TRC Service Technician - Heavy Duty/Truck - REMOTE

Holman Enterprises; United States; Remote; USD 40,000 - 80,000; Full time

Job summary

Join a global automotive leader in a role that offers a dynamic work environment and a commitment to excellence. This position involves assisting drivers with emergency roadside assistance, documenting maintenance events, and ensuring quality repairs for fleet vehicles. With a focus on customer service and teamwork, you will contribute to a positive workplace culture that values diversity and inclusion. Enjoy a competitive compensation package that includes health benefits, retirement plans, and tuition reimbursement. If you are passionate about automotive services and thrive in a supportive environment, this opportunity is perfect for you.

Benefits

Health insurance

Dental insurance

Life and disability insurance

Flexible spending accounts

Health savings accounts

Retirement plan

Paid time off

Tuition reimbursement program

Qualifications

• 15+ years of experience in automotive or truck repair required.
• ASE Certification in 8 car or 6 truck repair categories preferred.

Responsibilities

• Assist drivers with emergency roadside assistance and locate repair locations.
• Document maintenance events and ensure repairs are done at fair prices.

Skills

Problem-solving skills

Customer service

Communication abilities

Basic knowledge of Microsoft Office

Typing speed of 20-25 WPM

Education

High School Diploma or Equivalent

Vocational or Technical education

Tools

Fleet management systems

Job description

Employer Industry: Automotive Services

Why Consider this Job Opportunity:

1. Competitive compensation and benefits package, including health insurance, dental insurance, and life and disability insurance
2. Flexible spending and health savings accounts available
3. Retirement plan and paid time off offered
4. Tuition reimbursement program to support further education
5. Opportunity to work for a global automotive leader with a long-standing history of excellence
6. Positive work environment that values diversity, equity, and inclusion

What to Expect (Job Responsibilities):

1. Assist drivers with emergency roadside assistance
2. Locate suitable repair locations for drivers
3. Document all maintenance and repair events accurately
4. Ensure necessary repairs are done at a fair price
5. Review and authorize repairs for fleet vehicles
6. Maintain a preventative maintenance schedule
7. Meet monthly metrics goals
8. Contribute positively to morale and show consideration for others
9. Maintain regular attendance and respond positively to change
10. Carry out assignments with accountability and follow-up
11. Keep manager and coworkers informed of work progress
12. Provide high-quality service with accuracy in transactions
13. Perform other duties and special projects as assigned

What is Required (Qualifications):

1. High School Diploma or Equivalent
2. Vocational or Technical education recommended
3. Basic knowledge of Microsoft Office
4. Typing speed of 20-25 WPM
5. 15+ years of experience in automotive or truck repair
6. ASE Certified in 8 car or 6 truck repair categories

How to Stand Out (Preferred Qualifications):

1. Relevant experience as an automotive technician or in a similar role
2. Strong problem-solving and troubleshooting skills
3. Excellent customer service and communication abilities
4. Familiarity with fleet management and maintenance systems

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.

We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.