TRC - Pharmacy Aide

The Resource Center; Jamestown (NY); On-site; USD 36,000 - 48,000; Full time

Job summary

The Resource Center in Jamestown, NY, seeks an Allied Health Assistant to support the pharmacy and orthocare departments. You will handle prescriptions, assist patients, process payments, and help with billing under the Supervising Pharmacist.

This role requires an associates degree or a high school diploma with two years in a medical setting, valid driver's license, and strong communication, confidentiality, and computer skills.

Qualifications

• Associates degree; or High School Diploma/GED with 2 years in medical, pharmacy, DME or related setting.
• Valid driver's license or equivalent accommodations required.
• Excellent interpersonal/organizational skills and knowledge of medical terminology and confidentiality.

Responsibilities

• Assist pharmacist with dispensing and data entry per NYS guidelines.
• Aid patients in person and by phone with courteous, confidential service.
• Collect payments and manage daily bank deposits and records.
• Support billing procedures for Medicaid/Medicare and other third parties.
• Maintain inventory; place orders with vendors and organize stock.
• Package prescriptions using unit-dose systems and manage supplies.

Skills

Interpersonal communication

Flexibility

Organizational skills

Medicaid/Medicare knowledge

Confidentiality

Time management

Computer skills

Medical terminology

Patient service

Self-directed

Education

Associates degree

High School Diploma or GED with 2 years healthcare experience

Job description

Posted Monday, August 3, 2026 at 4:00 AM

The Resource Center has been providing services to persons with disabilities in the Chautauqua County area since 1958. From our humble beginnings as a gathering of parents and concerned citizens who wanted to provide educational and training opportunities for persons with developmental and intellectual disabilities, The Resource Center has grown into a comprehensive agency providing services to thousands of persons with all types and levels of disabilities.

The Resource Center is the largest non-governmental employer in Chautauqua County with more than 1,300 employees on its payroll.

The mission of The Resource Center is to support individuals with disabilities and other challenges in achieving maximum independence, contributing to their community, experiencing lifelong growth, and enjoying quality of life.

ALLIED HEALTH ASSISTANT

RESPONSIBLE TO: Supervising Pharmacist or Pharmacist

FUNCTION: To be responsible for patient prescriptions for the pharmacy and/or orthocare, including billing procedures and monetary transactions. To handle patient contact via telephone and in person. To provide general organization of the pharmacy/orthocare department in a professional and confidential manner.

SPECIFIC DUTIES

• 1. Assists pharmacist in dispensing of prescriptions in accordance with guidelines issued by New York State Board of Pharmacy for unlicensed pharmacy personnel. These duties include receiving written/electronically transmitted prescriptions, key in of prescription data and retrieval from computer file, typing of prescription labels, retrieving proper medication from stock and returning items to stock.
• 2. To assist patients, in person and via telephone, in courteous and confidential manner.
• 3. Collect the payment for prescriptions and other items and maintaining records as needed. Responsible for daily bank deposit.
• 4. Assists in pharmacy and orthocare billing procedures, including preparation of Medicaid, Medicare, and other third party payors and private billings.
• 5. Maintains pharmacy and orthocare inventory. Places orders with vendors, checks in and puts away all pharmaceutical and DME orders.
• 6. Assists in the removal of outdated merchandise and the return of this merchandise for credit.
• 7. Uses a unit-dose heat sealing system to package prescriptions.
• 8. Inventories and maintains all other pharmacy and orthocare supplies as necessary.
• 9. Makes daily delivery of medications and obtains medications as necessary from outside sources.
• 10. Performs filing and recordkeeping duties as assigned.
• 11. Performs all other duties as requested by the Supervising Pharmacist or Pharmacist.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

Must possess excellent interpersonal communication skills, flexibility, neatness and organizational skills; working knowledge of pharmacy and orthocare procedures and medical terminology; must possess working knowledge of Medicaid, Medicare, and other third party insurance protocols and procedures; must be self-directed and motivated to complete daily assigned tasks; ability to work under pressure to meet demands of professional staff and/or patient; good time management skills; physical ability to stand for long periods of time; proficient computer skills; understanding of patient confidentiality. Physical condition commensurate with the demands of the job.

MINIMUM QUALIFICATIONS

Associates degree; OR a High School Diploma or GED and two (2) years experience working in a medical, pharmacy, DME or related setting. Valid drivers license or equivalent accommodations required.

The Resource Center is an equal employment opportunity employer and will not discriminate on the basis of race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, marital status, citizenship status, military status, domestic violence status, predisposing genetic characteristics or genetic information, physical or mental disability, any other category protected by law, or any other non-job related characteristic. As needed, The Resource Center will provide reasonable accommodations for disabilities to employees and applicants whenever such accommodation would not create an undue hardship or a safety concern in the conduct of TRC’s operations.