Traveling Treatment Coordinator, Ortho

Gentle Dental; Hayward (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a Traveling Treatment Coordinator to enhance patient care across multiple locations in the Bay Area. This full-time role involves managing the patient journey from diagnosis to treatment acceptance, ensuring effective communication of financial options. You will play a crucial role in helping patients achieve their dental health goals while being supported by a collaborative team. With a focus on operational excellence and personal accountability, this position offers a rewarding opportunity to make a positive impact in the community. Join a team that values smiles—both patients' and yours!

Benefits

Employee Assistance Program

Medical and pharmacy, dental, vision

Basic life and long-term disability insurance

Paid holidays

PTO (80 hours per year for hourly)

401k plan

Referral Bonuses

Qualifications

• 1+ years of front office experience in a medical environment.
• Experience in Orthodontics and presenting Treatment Plans preferred.

Responsibilities

• Discuss treatment options and prepare financial arrangements with patients.
• Monitor patient progress and report status to attending doctors.

Skills

Front office experience

Orthodontics experience

Computer literacy

Bilingual skills

Education

High School diploma

Tools

QSI

Job description

Join to apply for the Traveling Treatment Coordinator, Ortho role at Gentle Dental.

At Gentle Dental, we value our teammates' smiles as much as our patients' smiles.

We focus on a commitment to patient care, operational and clinical excellence, personal accountability, building relationships, and seeking out innovative and creative approaches to support our patients and teams.

We are hiring immediately for full and part-time positions in our dental offices and are seeking teammates who care, listen, and are motivated to help our patients and communities.

Our Treatment Coordinators manage patients' full cycle from clinical diagnosis to treatment acceptance. You will successfully communicate financial planning and available options based on the proposed treatment. From the first appointment to the last, our Treatment Coordinators lead patients to a happy and healthy smile! This is a Full-Time opportunity.

Benefits:

• Employee Assistance Program
• Medical and pharmacy, dental, vision (for employees and their families)
• Basic life, AD&D, and long-term disability insurance
• 6 Paid holidays and 2 Paid floating holidays
• PTO (80 hours per year for hourly)
• 401k plan and deferred compensation plan
• Referral Bonuses ($600-$2,500 depending on role)

Schedule:

This is a full-time opportunity that will travel to different offices in the Bay Area.

Pay Information:

$22.00 - $27.00 per hour/DOE

Locations:

• Gentle Dental Hayward, 24239 Hesperian Blvd., Hayward, CA 94545
• Gentle Dental McCarthy Ranch, 142 Ranch Drive, Milpitas, CA 95035
• Gentle Dental Sunnyvale, 1639 Hollenbeck Ave., Sunnyvale, CA 94087

Qualifications:

• A minimum of 1+ years of front office experience in a medical environment
• 1 year of experience in Orthodontics
• Computer literacy is a must (QSI experience is a plus)
• Previous experience presenting Treatment Plans and discussing service costs preferred
• Bilingual skills are a plus

Duties & Responsibilities:

• Discuss treatment options, establish treatment schedules, and prepare financial arrangements with patients
• Monitor patient progress to ensure completion of dental treatment plans and report status to attending doctors, as well as enter and track treatment plans in the computer system
• Be knowledgeable about various insurance plans, manuals, exclusions, and limitations
• Ensure all forms for acceptance (predeterminations to third-party benefit providers) are submitted and patients are notified of their financial responsibilities

Education:

• High School diploma or higher

Equal Opportunity Employer:

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.