Traveling Teller (20 Hours) – Utah County

Zions Bancorporation; Provo (UT); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance -

Paid Time Off (PTO)

401(k) with company match

Profit Sharing

Mileage reimbursement

Job summary

Zions Bank in Utah seeks a Client Service Associate (Teller) to accurately process debit and credit transactions and support branches across the Utah County area.

The role includes identifying client needs, cross-selling bank products, and helping resolve issues while maintaining balancing records. Benefits start day one and travel mileage is reimbursed.

This position offers growth within a recognized employer, with opportunities to advance in a network of branches as part of Retail Support.

Qualifications

• Requires High School Diploma or equivalent and some cashiering, customer service, balancing, debits, credits, bank products and/or banking.
• Basic knowledge of math, cashiering, balancing, debits, credits, bank products and/or banking.
• Must have solid balancing and customer service skills. Ability to cross-sell bank products based on clients needs.

Responsibilities

• Be responsible for accurately processing debit and credit transactions in compliance with established policies and procedures, while maintaining an acceptable balancing record.
• Identify and address clients' needs by providing a variety of services which may include opening new accounts, issuing counter checks, performing account maintenance, issuing/activation ATM cards, performing money transfers, ordering checks, receiving loan payments, etc.
• Resolve client's problems either through direct personal action or referral to alternative branch or bank resources.
• Identify and maximize cross-sell opportunities through exploring needs.
• Performing other duties as assigned.

Skills

Cash handling

Customer service

Cross-selling

Balancing

Education

High School Diploma

Job description

Zions Bank recognizes that its success comes from the dedication, experience and talents of its diverse employee base. As we usher in the next generation of banking, we're committed to being the premier employer of choice. We're proud to have ranked among American Banker magazine's "Best Banks to Work For" almost every year since 2013, as Best Employer from Utah's Best of State, among the Best Places to Work in Idaho, and "among the Salt Lake Tribune's Top Workplaces." Make the leap into a new era of banking. Let us transform your career.

With benefits starting on day one, 12 bank holidays, profit sharing and company-matched 401(k) contributions, Zions is committed to career growth and advancement. At Zions, the possibilities are endless. You bring the talent; we bring the opportunity.

Our employees in Retail Support are a key piece to the success and daily functions of our branches across Zions Bank.

Retail Support is a department of traveling tellers and bankers who support Zions Bank branches throughout their geographical area in the case of absenteeism. This position offers an opportunity to gain a large skill set in the fundamentals of banking while also providing networking opportunities. Our mission is to support our branches and help them to fulfill strategic objectives and carry out Zions Bank's company vision.

Minimum pay is $17 an hour.

The qualified applicant will:

• Be responsible for accurately processing debit and credit transactions in compliance with established policies and procedures, while maintaining an acceptable balancing record.
• Identify and address clients' needs by providing a variety of services which may include opening new accounts, issuing counter checks, performing account maintenance, issuing/activation ATM cards, performing money transfers, ordering checks, receiving loan payments, etc.
• Resolve client's problems either through direct personal action or referral to alternative branch or bank resources.
• Identify and maximize cross-sell opportunities through exploring needs.
• Performing other duties as assigned.

Client Service Associate (Teller) Qualifications:

• Requires High School Diploma or equivalent and some cashiering, customer service, balancing, debits, credits, bank products and/or banking.
• Basic knowledge of math, cashiering, balancing, debits, credits, bank products and/or banking.
• Must have solid balancing and customer service skills. Ability to cross-sell bank products based on clients needs.
• Experience selling products and services based on customer needs preferred.

Locations:

• Retail Support covers a geographical area. Mileage reimbursements are provided whenever an employee travels over 25 miles round trip from their home.
• This position primarily supports our branches in the Utah County area. The Retail Support department may, on occasion, send employees in this area to cover shifts as far north as South Salt Lake.

Benefits:

• Employees who average over 20 hours per week may be entitled to participate in employee benefits provided by Zions Bank, in accordance with our standard eligibility rules.
• Competitive compensation + mileage compensation for travel.
• Medical, Dental and Vision Insurance - START DAY ONE!
• Life and Disability Insurance, Paid Parental Leave and Adoption Assistance
• Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts
• Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays
• 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience
• Mental health benefits including coaching and therapy sessions
• Tuition Reimbursement for qualifying employees
• Employee Ambassador preferred banking products

Equal Opportunity Employer

It is the policy of this corporation to provide equal employment and advancement opportunities to all employees and applicants for employment, without regard to race, color, religion, age (40 and over), sex, pregnancy, gender, disability, national origin, ethnic background, citizenship, veteran status, sexual orientation, gender identity and expression or any other characteristic protected by applicable law. This policy is established and administered in accordance with all applicable federal, state, and local laws.

If you are an individual with disabilities who needs accommodation, or you are having difficulty using our website to apply for employment, please contact us at [phone], Mon.-Fri. between 9 a.m. - 5 p.m. MST.

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