Traveling Repair Specialist

STERIS; Stow (OH); Remote; USD 80,000 - 100,000; Full time

Job summary

An established industry player is seeking a Traveling Repair Specialist to ensure surgical instruments are in top condition for healthcare providers. This role involves traveling across various states and even internationally, providing a unique opportunity to combine technical skills with customer service. You'll mentor junior technicians while managing repairs and ensuring customer satisfaction. With comprehensive training, competitive pay, and a robust benefits package, this position offers a fulfilling career path for those passionate about healthcare and service excellence.

Benefits

Extensive Training and Development

Career Progression Opportunities

Medical, Vision, and Dental Insurance

401(k) with Company Match

Paid Time Off

Uniforms and Tools Provided

Business Travel Expenses Paid

Tuition Assistance

Qualifications

• 5+ years of relevant work experience in surgical instrument repair.
• Proficiency in operational tasks and effective communication.

Responsibilities

• Lead onsite team of Repair Technicians and manage workflow.
• Repair stainless surgical instruments and support customer needs.

Skills

Surgical Instrument Repair

Communication Skills

Microsoft Office

Team Collaboration

Education

High School Diploma or GED

Tools

Repair Tools

Job description

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At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.

Summary

With surgical instruments that are sharpened and working properly, surgeons can focus on the patient.

As a STERIS Traveling Repair Specialist, you will travel to sharpen and repair stainless surgical instruments for Customers across Alaska, Montana, California, Nevada, Kansas, Hawaii, Cayman Islands, Japan, and Germany. All travel expenses paid for by STERIS. A passport is not required to obtain employment, however, you'll be required to obtain it as soon as possible after hire date. You will be gone 1-5 nights per week away from home. The maximum time away from home you'll spend would be up to 2 weeks, primarily for longer trips and international travels.

For this role, candidates can live anywhere in the US.

This role requires travel by driving a company vehicle. If offered this position, STERIS will run a 7 year driving record check, as part of our onboarding process.

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What You Will Do As a Repair Specialist

• Assume role as onsite lead for 1-2 other Repair Technicians by managing workflow and day to day Customer needs.
• Responsible for mentoring less experienced Repair Technicians.
• Repair stainless surgical instrumentation.
• Responsible for Customer and account support tasks, including but not limited to, billing, quality assurance and inventory.
• Partner with Field Service Operations Manager to understand and achieve contract compliance and Customer satisfaction for assigned accounts.
• Identify and escalate risks and issues within Customer accounts timely and effectively.
• Collaborate with assigned team and National Asset Management team to ensure current and new account implementation is effective.
  
  

The Experience, Skills, And Abilities Needed

Required:

• High school diploma or GED.
• Minimum of 5 years relevant work experience, including a combination of 2 years surgical instrument repair and maintenance experience.
• Demonstrated proficiency with operational tasks, such as coordinating, inspecting and team collaboration.
• Must have effective verbal and written communication skills.
• Must have demonstrated proficiency with Microsoft Office and other related systems and tools.
• Must be able to meet flexible schedules with occasional early/ late hours.
• Must be able to pass a DOT medical exam.
• Must have a valid driver’s license with an acceptable driving record.
• Must be at least 21 years old to meet the FMCSA age requirement for commercial interstate driving.
• Must be able to be compliant with hospital/Customer credentialing requirements.
  
  

What STERIS Offers

We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being and financial future.

Here is a brief overview of what we offer:

• Extensive training and development
• Career progression path with growth and training opportunities
• Competitive pay
• Overtime opportunity
• Annual merit review and incentive plans
• Uniforms and all necessary tools provided
• Business travel and all related expenses paid
• Medical, vision, prescription, dental and life insurance
• 401(k) with a company match
• Paid time off that accrues from day one and paid holidays
• Tuition assistance
  
  

Pay range for this opportunity is $26.56 - $37.11. This position is eligible for bonus participation.

Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc.

STERIS offers a comprehensive and competitive benefits portfolio. Click here for a complete list of benefits:

STERIS Benefits

STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity and the use of affirmative action programs to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Medical Equipment Manufacturing and Hospitals and Health Care

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