Traveling New Patient Coordinator

Lane & Associates Family Dentistry; Greensboro (NC); On-site; USD 35,000 - 50,000; Full time

Job summary

A thriving dental practice seeks a Traveling New Patient Coordinator to manage patient interactions and care coordination between Greensboro and Winston Salem locations. This entry-level position requires strong customer service and organizational skills, with comprehensive benefits offered. Join us to make a significant impact on our patients' journey.

Benefits

Competitive Pay

Comprehensive Benefits (Medical, Dental, Vision)

401(k) with Company Match

Quarterly Performance Bonuses

Paid Time Off & Holidays

Uniform Allowance

Company Events

Qualifications

• 1–2 years dental experience preferred.
• Orthodontic experience is a plus.
• NC X-Ray Certification preferred.

Responsibilities

• Conduct new patient consultations and coordinate care.
• Prepare bonding contracts and manage patient reports.
• Support administrative and clinical tasks as needed.

Skills

Customer service skills

Organizational skills

Communication skills

Education

High School Diploma or GED

Tools

Dental software

Job description

Join to apply for the Traveling New Patient Coordinator role at Lane & Associates Family Dentistry.

We are currently seeking an enthusiastic and experienced Traveling New Patient Coordinator to support our Orthodontic department. This pivotal role involves traveling between our Greensboro and Winston Salem locations, following the Orthodontist to assist with patient care and coordination. The schedule is Mon/Tues in Winston Salem, Wed/Thurs in Greensboro, with Fridays off.

Why Lane & Associates?

• Competitive Pay
• Comprehensive Benefits including Medical, Dental, Vision, Life, and FSA
• 401(k) with Company Match – available after 90 days
• Quarterly Performance Bonuses
• Uniform Allowance
• Paid Time Off & Holidays
• Company Events & Marketing Campaigns
• Volunteer Opportunities with Smile Squad
• Annual Family Day
• Surprises for Birthdays & Work Anniversaries
• Employee Assistance Program

Position Overview:

As a Traveling New Patient Coordinator, you will be the friendly, knowledgeable first point of contact for new Orthodontic patients. Your role includes welcoming patients, explaining treatment options, coordinating care, and ensuring a smooth experience across both locations.

Key Responsibilities:

• Conduct new patient consultations: office tours, treatment and financial overview, initial records, scheduling appointments, sending correspondence
• Prepare and present bonding contracts: set up contracts, review agreements, collect payments, submit insurance claims, set up auto-drafts
• Manage patient reports and appointment confirmations
• Schedule maintenance and follow-ups
• Monitor and respond to emails
• Support administrative and clinical tasks as needed

What We're Looking For:

• Positive, energetic team player with excellent customer service skills
• Strong organizational, planning, and communication skills
• Ability to thrive in a fast-paced, multi-location environment
• Professional appearance and demeanor
• Proficiency with dental software and computers

Qualifications:

• High School Diploma or GED
• 1–2 years dental experience
• Orthodontic experience (preferred)
• NC X-Ray Certification (preferred)
• Ability to lift 15–20 lbs
• Reliable transportation and willingness to travel between Greensboro and Winston Salem

Seniority level: Entry level

Employment type: Full-time

Job function: Health Care Provider

Industries: Medical Practices