Traveling Maintenance Supervisor for Myrtle Beach, SC

NHE, Inc (N&H Enterprises); Myrtle Beach (SC); On-site; USD 40,000 - 80,000; Full time

Job summary

Join a dynamic and diverse real estate management company as a Traveling Maintenance Supervisor. This role involves overseeing maintenance operations across various properties, ensuring excellent customer service, and collaborating with management teams. You will play a crucial role in staff recruitment, training, and vendor negotiations while maintaining high standards of service. Regular travel is required, making this position ideal for those who thrive in a mobile work environment. If you have a passion for property management and a commitment to excellence, this is the perfect opportunity for you to make a significant impact.

Benefits

HDHP Health Insurance Plan

PPO Health Insurance Plan

Vision Insurance

Dental Insurance

Short-Term Disability

Long-Term Disability

Group Life Insurance

401k Retirement plan

12 Paid Holidays

Up to 130 hours of PTO

Qualifications

• Extensive experience in multi-site property maintenance is essential.
• Certification as a Type I and II technician is required.

Responsibilities

• Assist in maintenance operations and staff training.
• Collaborate with management to ensure customer satisfaction.

Skills

Customer Service

Financial Planning

Project Management

Communication Skills

Organizational Skills

Team Leadership

Education

High School Diploma or equivalent

Tools

YARDI Voyager

Microsoft Office

General Maintenance Tools

Job description

Traveling Maintenance Supervisor

Location - Myrtle Beach, SC and coastal region

Summary
The Traveling Maintenance Supervisor will assist in maintenance operations related to the portfolio of NHE managed communities including staff recruitment and retention, staff training, negotiations with vendors and suppliers, while maintaining excellent customer service to all residents and third parties. The work schedule may also include weekends and holidays. Regular travel, including overnight travel, is required.

I. ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Acts as a support person to Maintenance Supervisors or maintenance staff by acting as an additional staff member as well as filling in at properties who are lacking sufficient maintenance coverage or have other pending projects.
2. Collaborates with Director of Maintenance, Vice Presidents of business units, and Area Management Team to ensure appropriate levels of customer service and satisfaction are maintained throughout assigned portfolios.
3. Identifies and prioritizes projects, solicits pricing to ensure that all budget numbers are being met.
4. Executes capital projects at the direction of the Director of Maintenance or Vice Presidents of business units.
5. Assists Area Management Teams by providing developmental support to subordinates, as well as advising on candidates available to be promoted.
6. Perform any and all other duties as requested or assigned by your supervisor/manager.
7. This job description does not list all functions and tasks. Job functions or tasks may be added, deleted, or modified at any time by the NHE management team.

II. KNOWLEDGE, SKILLS AND ABILITIES

1. Possess knowledge of financial planning and budgets.
2. Possess working knowledge of the contract process including scoping and bidding.
3. Ability to provide excellent customer service to residents, vendors, and employees.
4. Ability to frequently use general maintenance tools, supplies, and equipment such as hand tools, pressure washers, blowers, paint equipment, pool chemicals, ice removal equipment, ladders, landscaping equipment, and safety equipment.
5. YARDI Voyager.
6. Extensive knowledge of HVAC, Plumbing, Electrical, Carpentry, Roofing, Drainage, Landscaping and other tasks associated with maintenance and renovation projects.
7. Microsoft Office including Word, Excel, and Outlook.
8. Excellent communication and interpersonal skills, both verbal and written.
9. Advanced organizational skills.
10. Ability to direct others to achieve company goals.
11. Ability to handle multiple tasks and prioritize duties and responsibilities.
12. Ability to work with little direction maintaining confidentiality and professionalism.
13. Be a team player.

III. SUPERVISORY RESPONSIBILITIES
The Traveling Maintenance Supervisor will only assist the current site staff in managing existing employees if requested.

IV. QUALIFICATIONS

1. Extensive experience in multi-site property maintenance experience.
2. Certification as a Type I and Type II technician from an Environmental Protection Agency approved technician certification program.
3. Certified Pool Operator.
4. Valid driver's license and automobile insurance.
5. Knowledge of apartment management laws and regulations, federal, state, and local.
6. Knowledge of expense control and financial management.
7. Multifamily leasing, sales and/or customer service experience is required.

V. EDUCATIONAL AND/OR EXPERIENCE
High School Diploma or equivalent required. Prior experience managing a maintenance staff while providing excellent leadership and being an example of professionalism to the team preferred.

VI. LANGUAGE/MATHEMATICAL/REASONING ABILITY
Ability to generate reports, business correspondence. Effectively present information and respond to questions from clients, customers, and the general public. Must possess the ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Must be able to read and write in English at an intermediate level to read diagrams, meters, instructions, write reports, etc. Must be able to apply common sense understanding and carry out instructions and plans furnished written and verbally.

VII. PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to do the following:

1. Will use hands to finger, handle, or feel and talk or hear.
2. Will be exposed to constant activity that requires intermittent standing, walking, bending, crouching, pushing/pulling, lifting/moving/carrying (light to heavy weight material/appliances/equipment) up to and in excess of 50 pounds or more, climbing ladders/stairs, and walking on rooftops.
3. Requires manual dexterity sufficient to operate small-motorized equipment (i.e., repetitive hand/wrist, gripping and elbow motion).
4. Must have normal range of hearing, close, distance and color vision, color discrimination, peripheral vision, and depth perception and ability to adjust focus for proper operation and repair of machines, wiring, and equipment.
5. Must be able to complete tasks wearing appropriate safety equipment (i.e., back belts, goggles, masks, gloves, etc.).
6. Will be exposed on a regular basis to outdoor environment (i.e., heat, cold, damp, rain, etc.).
7. Will also have light to moderate exposure to injuries (i.e., chemicals, electrical, machinery, tools, lifting, etc.).
8. Will be exposed to some low-level noise when using power tools. Hazards can be minimized with proper lifting techniques, SDS and general safety training and wearing of proper safety equipment.
9. Will be occasionally called upon to work overtime and service calls after-hours schedules. Refer to your Manager for community specific service call/after-hours guidelines.

VIII. WORKING CONDITIONS AND ENVIRONMENT
While performing the duties of this job, the employee primarily works indoors/outdoors from the NHE, Inc. on-site property. The employee will regularly work in a highly mobile environment in performance of the above duties and responsibilities. The noise level in the work environment is usually moderate.

IX. POLICIES AND PROCEDURES
The employee in this job must be knowledgeable about the company's policies and procedures as described in the company Employee Handbook.

I have read the above duties associated with the position Traveling Maintenance Supervisor.

BENEFITS
All full-time employees are eligible to participate in our benefits program. NHE offers:

1. HDHP Health Insurance Plan
2. PPO Health Insurance Plan
3. Vision Insurance
4. Dental Insurance
5. Short-Term Disability
6. Long-Term Disability
7. Group Life Insurance

1. Health Savings Account (offered for HDHP plan)
2. Flexible Spending Account (FSA)
3. Employee Assistance Program (EAP)
4. 401k Retirement plan
5. 12 Paid Holidays (includes Birthday Holiday)
6. Up to 130 hours of PTO

About NHE, Inc.
As a diverse real estate management company, we appreciate the importance that professionalism, caring service and relationships have on providing quality services to residents and property owners alike. We work to provide superior service by capitalizing on our vast experience, dedicated employees and investments in technology, training and certification.

Based in Greenville, South Carolina, NHE is a leader in homeowner association management services, multi-family and apartment management solutions, and consults with owners and operators to determine best practice operations.

EOE