Traveling Leasing Specialist

Pivotal Housing Partners LLC; Atlanta (GA); On-site; USD 32,000 - 41,000; Full time

Benefits offered by this job

Semi-annual merit increases

Weekly pay

Quarterly bonuses

Medical coverage (PPO/HDHP)

HSA contributions

Dental & Vision

401(k) with match

Paid time off (up to 16 days/year)

Employee Assistance Program (EAP)

Professional development

Job summary

Pivotal Housing Partners LLC in Atlanta, GA is seeking a Leasing Support Associate to help with cross-property leasing, resident-file compliance, and office coverage for the Reserve at Hollywood and Reserve at Douglasville communities.

Responsibilities include responding to leads, conducting tours, processing applications, managing move-in documentation, supporting recertifications, and coordinating inspections, with on-call availability for emergencies and strong emphasis on accuracy and

Qualifications

• Prior leasing experience.
• Affordable-housing recertification/documentation proficiency.
• Strong organizational skills.

Responsibilities

• Provide cross-property leasing and resident-file compliance.
• Office coverage and PTO/vacancy/peak-traffic support at Hollywood and Douglasville.
• Respond to leads, conduct tours, process applications, and coordinate move-in documentation.
• Support marketing outreach, RentCafe setup and tour-path readiness when assigned.
• Assist with recertification and renewal backlogs and document requests.
• Prepare files for inspections and audits with confidentiality and accuracy.

Skills

Leasing experience

Recertification proficiency

Organizational skills

Tools

Yardi

Job description

Description

Key things that you want to know about this role:

Job Level: 1+ years’ experience will set you up for success in this role

Job Location: This important role supports our **Reserve at Hollywood (288 units multifamily) located in Atlanta, GA and Reserve at Douglasville (286 units) located in Douglasville, GA**

Position Type: Full-time and the ability to be on call to support our residents in emergencies

Pay Range: Starting at $23+ /HOUR -- we believe in a culture of transparency

About Us: Pivotal, ranked in the Top 50 Affordable Housing Developers in 2017-2024, is an industry leader revolutionizing the housing market – one community at a time. An integrated real estate company specializing in the development and operations of multi-family housing, Pivotal strives to provide exceptional service to enhance the lives of our residents.

We are able to provide high quality properties and customer service because of the commitment to excellence by all of outstanding team members. If you hold yourself to a high set of standards, embrace a positive service-minded demeanor, enjoy working through shifting priorities, and want to join a fulfilling environment with growth opportunity, Pivotal has an outstanding position for you.

Position Summary

Provides flexible, cross-property leasing, resident-file compliance and office coverage.

Leasing and Temporary Site Coverage

Provide scheduled PTO, vacancy and peak-traffic coverage at Hollywood and Douglasville; follow the assigned site’s operating procedures.

Respond to leads, conduct tours, maintain Yardi guest cards and follow-up, process applications and coordinate move-in documentation.

Support marketing outreach, listing checks, competitive shops, RentCafe setup and tour-path readiness when assigned.

Recertifications and Renewal Support

Assist Regional Manager with recertification and renewal backlogs, resident document requests, verification tracking, TICs, addenda and organized file uploads.

Prepare packets for required compliance review; check completeness and flag missing or inconsistent documents without bypassing approval controls.

Help prepare files for inspections and audits; maintain confidentiality and accurate records at both communities.

Deployment, Reporting and Limits

Accept weekly assignments based on documented site priorities; provide daily completion and outstanding-item reports to the assigned Senior Area Manager.

Support collection communications and resident notices only when specifically assigned and trained.

Escalate resident disputes, compliance determinations, eviction decisions, purchasing, staff supervision and property-wide financial decisions to the appropriate Regional Manager or Senior Area Manager.

Coordinate travel between sites under company scheduling and reimbursement policy.

Requirements

Successful candidates will have:

Qualifications:

• Prior leasing experience
• Demonstrated affordable-housing recertification/documentation proficiency
• Yardi skills Organizational skills.

Performance Measures: Applications processed, leasing support and move-ins, recertification/renewal backlog reduction, coverage reliability, file accuracy and timely handoffs.

Full-Time Benefits:

• Eligibility for semi-annual merit increases: January and July
• Paid every Friday
• Quarterly Bonus Opportunities – Site team members are eligible for performance-based bonuses each quarter when key KPIs and property metrics are achieved, rewarding strong results and teamwork.
• Medical Coverage: Choice of two medical plans (PPO and HDHP) to fit your needs
• HSA Contributions: Company-funded contributions to your Health Savings Account (HSA) each year
• Dental, Vision & More: FSA, dental, vision, life, accident insurance, plus short- and long-term disability coverage
• Retirement Savings: 401(k) plan with company match to support your future
• Time Off: Company-paid holidays and weekly accrual of Paid Time Off equivalent to up to 16 days in the first year
• Emotional Wellbeing: Employee Assistance Program (EAP) for you, your dependents at home, and even children away at college
• Professional Growth: Professional development assistance to support your career goals

Pivotal is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind. At Pivotal, we understand that no candidate is perfectly qualified for any job. Experience comes in different forms; many skills are transferable -- and passion goes a long way. Even more important than your resume is a clear demonstration of dedication, impact, and the ability to thrive in a fluid and collaborative environment. We want you to learn new things in this role, and we encourage you to apply if your experience is close to what we’re looking for. We also know that diversity of background and thought makes for better problem solving and more creative thinking -- which is why we're dedicated to adding new perspectives to the team.