Traveling Inflight Base Supervisor

Allegiant; Las Vegas (NV); On-site; USD 60,000 - 82,000; Full time

Benefits offered by this job

Profit Sharing

Medical/Dental/Vision/Life/Disability

401K with employer match

Flight Benefits

Paid vacation and holidays

Job summary

Allegiant in Las Vegas seeks an Inflight Base Supervisor to lead Flight Attendants and drive safety, service, and operational excellence. You will coach crews, conduct fact-finding and grievance meetings, and manage day-to-day base operations with a focus on on-time performance and customer experience.

The role requires a Bachelor’s degree or equivalent, 1 year as a flight attendant, and 2 years of people management experience, including union environments. Travel to multiple bases is expected.

Qualifications

• Bachelor's Degree in related field or equivalent experience.
• Minimum one year of experience as a flight attendant.
• Minimum two years of experience managing people, including union environments.
• Authorized to work in the US and pass background checks.
• Proficient with Microsoft Office and regulatory knowledge.

Responsibilities

• Lead and coach Flight Attendants to meet performance expectations.
• Conduct investigations, grievance meetings, and terminate as needed.
• Promote safety and regulatory compliance in daily operations.
• Manage schedules across bases and respond to irregular operations.
• Travel to crew bases and HQ to provide support and training.
• Maintain accurate employment records and report metrics.

Skills

Communication

Regulatory Knowledge

Microsoft Office

Conflict Resolution

Travel Readiness

Education

Bachelor's Degree or equivalent experience

Tools

Microsoft Office Suite

Job description

Summary

Inflight Base Supervisors are responsible for Inflight operations for their assigned crew domicile(s). They play a pivotal role in ensuring the Inflight Department’s operational excellence, safety, and customer service standards. The Supervisor will lead and manage our Flight Attendants while fostering a culture of accountability, compliance, and performance excellence. They will coach and develop Flight Attendants to exceed performance expectations, including conducting observation flights, ramp checks, and sharing customer experience metrics. They will conduct fact‑finding and grievance meetings, hiring and terminating employees as needed, and managing conflict resolution while fostering a positive, team‑oriented environment. They work in an airport environment and in a front‑line capacity to manage the day‑to‑day operations, respond to irregular operations, and implement strategies to achieve on‑time performance and safety of Allegiant Flight Attendants with an emphasis on our Company’s principles and values. They will use base and department performance metrics to guide decisions and identify improvement opportunities. They will promote a safety‑first culture by ensuring adherence to regulatory and Company standards, conducting investigations, and maintaining accurate employment records. The Supervisor will execute daily, weekly, and monthly operational plans, ensuring smooth operations during irregular schedules and flight interruptions, including evenings, weekends, and holidays. They will work with cross‑functional teams to address delays, improve on‑time performance, and support initiatives that enhance the customer experience. They will take ownership of special projects to enhance the department’s operational effectiveness and employee engagement.

Visa Sponsorship Available

No

Minimum Requirements

Combination of Education and Experience will be considered. Must be authorized to work in the US as defined by the Immigration Act of 1986. Must pass a Criminal Background Check.

Education Details

Bachelor's Degree in related field or equivalent experience.

Years of Experience

Minimum one (1) year of experience as a flight attendant.

Minimum Two (2) Years Of Experience Managing People

Minimum one (1) year of experience managing in a union environment.

Passport Eligibility

Valid/Unexpired Passport Book: Yes

Valid/Unexpired Driver's License: Yes

• Must pass Allegiant Flight Attendant Training and maintain currency


• Ability to read, write, and speak English in order to receive and understand instructions, directives, and ensure safety, as well as the ability to interact with customers, is a requirement of the job


• Federal Aviation Regulations (FARs) knowledge


• Proficient with Microsoft Office Products


• Ability and willingness to travel as required


• Ability to communicate effectively with a dispersed workforce


• Ability to handle a large internal and external client base


• Ability to work autonomously, with minimal supervision


• Ability to handle conflict management with ease and comfort while establishing rapport and achieving results


• Ability to maintain confidentiality of sensitive information

Preferred Requirements

• Open to feedback for performance improvement


• Excellent interpersonal skills to effectively work with diverse staff members, customers, and interface with other departments


• Display strong leadership skills and is able to make sound, strategical, consistent decisions as needed under pressure


• Team player who supports, motivates, and promotes the team, demonstrating a strong work ethic and maintains a positive attitude and role model at all times


• Ability to work special projects for further development

Job Duties

• Lead initiatives to achieve on‑time performance goals set for the base/region


• Execute daily, weekly, and monthly operational plans and respond to irregular operations as needed


• Work flexible hours and be available during evenings, weekends, and holidays to handle irregular operations and flight interruptions


• Coach and develop flight attendants to reach and exceed expected performance levels


• Conduct fact‑finding and investigation meetings. Accountable to timely and accurate grievance processes


• Hire and terminate Flight Attendants


• Promotion of safety and compliance with all regulatory and Company requirements


• Knowledgeable of key base and department metrics and performance indicators and the department’s performance relative to them


• Conduct delay investigations and collaborate with other departments to improve on‑time performance


• Perform Flight Attendants ramp checks and observation flights as required


• Communicate customer experience metrics to the Flight Attendants while supporting initiatives to improve them


• Interpret contract language as it pertains to day‑to‑day operations


• Maintain accurate employment files of Flight Attendants


• Effective communication skills, both verbal and written


• Serve as company/department representatives and liaisons at the local level with internal and external customers


• Ensure any direct reports understand and apply our Customer Commitment and customer service standards to their daily responsibilities as appropriate


• Supports multiple crew bases across the network, providing operational support, oversight, coaching, investigations, and training as needed


• Travels regularly to crew bases and HQ to provide operational support, assist with staffing shortages and operational disruptions, and support business needs across the network


• Supports special projects and assignments at HQ as needed, including cross‑functional initiatives, operational priorities, training, process improvements, and other projects as assigned


• Ability and willingness to travel extensively and work from multiple locations based on business needs


• Model Allegiant's customer service standards in personal actions and when providing leadership direction


• Other duties as assigned

Physical Requirements

The Physical Demands and Work Environment described here are a representative of those that must be met by a Team Member to successfully perform the essential functions of the role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.

Office - While performing the duties of this job, the Team Member is regularly required to stand, sit, talk, hear, see, reach, stoop, kneel, and use hands and fingers to operate a computer, keyboard, printer, and phone. May be required to lift, push, pull, or carry up to 20 lbs. May be required to work various shifts/days in a 24-hour situation. Regular attendance is a requirement of the role. Exposure to moderate noise (i.e. business office with computers, phones, printers, and foot traffic), temperature and light fluctuations. Ability to work in a confined area as well as the ability to sit at a computer terminal for an extended period of time. Some travel may be a requirement of the role.

Essential Services Provider

Allegiant as a national air carrier is deemed an essential service provider during declared national and state emergencies. Team Members will be required to report to their assigned trip or work location during national and state emergencies unless prohibited by local, state or federal order.

EEO Statement

We welcome all individuals from varied backgrounds and experiences to apply. Our company values the unique perspectives and talents that each person brings to our team.

Equal Opportunity Employer: Disability/Veteran

For more information, see https://allegiantair.jobs

Full Time Benefits

• Profit Sharing


• Medical/Dental/Vision/Life/ Disability Insurance


• Medical Travel Reimbursement


• Legal, Identity and Pet Insurance


• 401K with an employer match


• Employee Stock Purchase Plan


• Employee Assistance Program


• Tuition Reimbursement


• Flight Benefits


• Paid vacation, holidays, and sick time

Part Time Benefits

• Profit Sharing


• Medical Travel Reimbursement


• Legal, Identity and Pet Insurance


• 401K with an employer match


• Employee Stock Purchase Plan


• Employee Assistance Program


• Tuition Reimbursement


• Flight Benefits


• Sick time

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.