Traveling In-Home Measure Technician

The Home Depot

Pittsfield (MA)

On-site

USD 38,000 - 54,000

Full time

2 days ago

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Job summary

The Home Depot is seeking a Measure Technician (In-Home Advisor) to operate as a traveling field professional supporting our Field Services Organization. You will conduct in-home measure appointments, build strong customer relationships, assist with sales inquiries, and coordinate installations, using company devices to ensure a positive experience.

Responsibilities emphasize accurate measurements, timely delivery, and presenting quotes while expanding our services to meet customer needs in a

Qualifications

Must be 18 years or older and legally permitted to work in the United States.
Reliable transportation for travel between locations.
Experience in customer service or in-home service is a plus.

Responsibilities

60% Appointment Measures - Complete daily routes for pre-assigned measure appointments as efficiently and accurately as possible.
4% Collaboration - Cooperate with Associates, Supervisors, and Managers to complete all other work activities as assigned.
1% Compliance - Follow all policies, procedures, and adhere to work schedule.
35% Customer Service - Ask customers open ended questions and listen to responses about their projects and product needs. Describe features and benefits of merchandise as well as steps involved in completing projects. Demonstrate product and services knowledge in answering customer questions. Identify opportunities to engage customers in other services programs.