Traveling Hospital Representative

Daniels Health; City of Schenectady (NY); On-site; USD 32,000 - 33,000; Full time

Job summary

Daniels Health is seeking a Traveling Field Service Representative to inspect and service products at assigned hospitals, manage container inventory, and provide first-line customer service for the network. You will collaborate with drivers, operations, and sales teams to ensure timely support and accurate handling of materials in clinical settings.

Responsibilities include site visits to multiple hospitals, carrying out inspections, maintaining inventory, and communicating issues to leadership.

Qualifications

• Personal transportation to multiple hospitals.
• Willingness to pass a 5 panel urine drug screening.
• Willingness to pass a 7 year background check.
• Experience in warehouse labor-intensive job with heavy lifting.
• Basic math and ability to read/record weights accurately.
• Familiarity with weighbridge/scale systems.
• Comfortable standing for extended periods and working in PPE.

Responsibilities

• Inspect and service Daniels’ products at assigned hospital.
• Maintain inventory levels of container stock.
• Provide first-line customer service to hospital staff.
• Collaborate with drivers, operations, sales and support staff.
• Escalate customer issues to manager for timely resolution.
• Keep staging area neat and orderly.
• Stand and walk for significant portions of the day.
• Push/pull wheeled transporters and pallets up to 300 lbs.
• Maintain professional relationships with customers and hospital staff.

Skills

Weight measurement

Math skills

Team collaboration

PPE familiarity

Manual handling

Tools

Weighbridge

Job description

Daniels Health is searching for a customer service oriented individual to join us as a Traveling Field Service Representative. This position is responsible for the inspection and servicing of all products within their assigned hospital or medical center. They will be responsible for maintaining inventory and delivering the first line of customer service on behalf of Daniels. The Representative will team up daily with drivers, operations personnel, sales teams, and corporate support staff to service their assigned hospital location.

Various Hospital Locations!!

What will your job involve?

- Personal transportation to 3 Hospitals !!

- Working with clinical staff within 3 Hospitals to ensure proper healthcare waste segregation, timely container exchanges and container fill accuracy

- Inspection and servicing of all Daniels’ products within your assigned hospital or medical center; this includes entering procedural areas and working around sensitive patients and equipment

- Maintaining adequate inventory levels of container stock at a location and department level

- Clear communications and strong relationship management with hospital staff and Daniels staff

- Communicating and escalating customers issues to your manager to ensure timely response and resolution with usage of a company provided smart phone for daily duties

- Maintaining professional, positive working relationships with customers and other hospital staff independently without direct supervision

- Ensuring staging area is neat and orderly after entering and before leaving the facility

- Standing and walking for a significant part of the day

- Lifting containers weighing up to 50 lbs

- Pushing / pulling wheeled transporters and/or palletized product up to approximately 300 lbs

What are we looking for?

- Personal transportation to multiple Hospitals!!

- Willingness to take a 5 panel urine drug screening

- Willingness to take a 7 year background check

- Previous experience in a warehouse labor-intensive job (repetitive lifitng of 50lbs to 75lb containers!!)

- Basic math and ability to read/record weights accurately

- Familiarity with weighbridge/scale systems

- Comfort with repetitive tasks while maintaining quality standards

- Comfortable standing for extended periods and working in PPE

- Proven longevity with employers

- Can-do attitude!!

- Seeking EVS, Housekeeping, Sterilization Technician Experience!

Why work for us?

- Job stability – as an essential service to healthcare we are non-seasonal and recession proof

- Consistent work hours – Monday – Friday (6AM to 2:30PM)

- Benefits – Full time roles are provided benefits, sick leave and vacation leave from day one!!

- Permanent position – This is a Full-time permanent role of 40 hours per week!

- Competitive salary – This position is offering a set rate (non-Negotiable) of $23.00 to $24.00 per hour!