Traveling Field Services Team Leader

Van Meter Inc.; Cedar Rapids (IA); On-site; USD 60,000 - 90,000; Full time

Job summary

Van Meter Inc. is seeking a Contractor Field Services Team Lead to coordinate materials and field operations at customer job sites. The role requires travel across the United States for multi-month assignments, with time spent at the Central Distribution Center when not on site.

The position emphasizes safety, customer service, and collaboration with sales, operations, and customers to deliver value and support on-site teams.

Qualifications

• High school diploma or GED required.
• Ability to travel within the United States for months at a time.
• Previous customer service experience required.
• Ability to lift 70 lbs. on a consistent basis.
• Ability to operate lift truck equipment.
• Deployment to jobsites throughout the United States for extended periods of time.
• Minimum 3 year commitment required.

Responsibilities

• Adhere to all company safety policies and initiatives.
• Complete returns for parts from the jobsite.
• Accurately maintain jobsite inventory and equipment.
• Order, receive, and ship parts and tools as needed.
• Conduct product, inspection, and storage at the jobsite.
• Work closely with Inside Sales, Purchasing and Operations.
• Provide customer service and support as a main Van Meter contact.
• Occasionally serve as on-site resource for customers.
• Maintain clean and organized Connex and laydown yard.
• Assist with quoting, order entry, and backorder updates.

Skills

Team leadership

Communication

Safety compliance

Customer service

Problem solving

Self-motivated

Time management

Education

High school diploma or GED

Tools

Eclipse

RF scanner

Forklift

Lift truck

Job description

Van Meter Inc. is seeking a Contractor Field Services Team Lead to coordinate materials and field operations at customer job sites. The role requires travel across the United States for multi-month assignments, with time spent at the Central Distribution Center when not on site.

The position emphasizes safety, customer service, and collaboration with sales, operations, and customers to deliver value and support on-site teams.