Traveling Field Service Technician, Medical Simulation

Engenium Inc; United States; Hybrid; USD 48,216 - 55,104; Full time

Job summary

A technology services company is seeking a Field Service Technician to provide hands-on support for high-tech simulation equipment. This full-time position involves extensive travel across the U.S. Candidates should have 5+ years of technical field experience and strong troubleshooting skills. An associate degree or technical certification is required. Join us in connecting incredible talent to impactful missions.

Qualifications

• 5+ years of technical field experience, with at least 3 in customer-facing roles.
• Hands-on experience repairing electronics or complex equipment.
• Knowledge of wiring diagrams, schematics, networking, and calibration procedures.

Responsibilities

• Travel 80–90% of the time to install, troubleshoot, and repair high-tech simulation equipment.
• Provide white-glove support to customers from phone help to on-site fixes and AV installs.
• Diagnose issues, order replacement parts, and manage return logistics.

Skills

Troubleshooting

Communication skills

Relationship-building

Customer satisfaction

Autonomous management

Education

Associate degree or technical certification (electronics, robotics, engineering tech)

Job description

A technology services company is seeking a Field Service Technician to provide hands-on support for high-tech simulation equipment. This full-time position involves extensive travel across the U.S. Candidates should have 5+ years of technical field experience and strong troubleshooting skills. An associate degree or technical certification is required. Join us in connecting incredible talent to impactful missions.