Traveling Data Center Technician

Salute; United States; On-site; USD 39,000 - 58,000; Full time

Job summary

Salute is seeking a Data Center Travel Technician to support client locations across the United States. The role involves installing racks, updating cable management and asset records, and coordinating with multiple teams to meet project timelines.

The position requires willingness to travel long periods and maintaining strict data center standards. The ideal candidate will have experience with servers, storage, networking hardware, and asset management systems, and must be able to manage

Qualifications

• Experience in Data Centers and co-location environments managing hardware assets.
• Willingness to travel for long periods of time.
• Demonstrated project management experience with tight deadlines.
• Experience with a variety of vendor hardware: servers, storage, network equipment.
• Experience in contributing to detailed project plans for cross functional teams and challenging requirements.
• Experience with Asset Management Systems.
• Experience in managing inventory of cable, power cords and other infrastructure items.

Responsibilities

• Conduct day-to-day operations for the Data Center.
• Travel to contracted areas to install racks and enclosures.
• Update cable management systems as changes are made to the DC cable plant.
• Update asset management systems as equipment is added/removed.
• Execute tasks for each project and work with all teams to meet timelines.
• Communicate project status updates to all teams and stakeholders.
• Assist capacity planning for space, power, data communications, and cooling.
• Coordinate delivery and shipping of all equipment.
• Install and test copper/fiber cable from Demarcation to Data Center Whitespace.
• Panel installations, cabling, and proper device connections.
• Ensure safety and cleanliness of data center rooms.

Skills

Data Centers

Willing to Travel

Project Management

Vendor Hardware

Asset Management

Coordination

Inventory Management

Cable Installation

Safety Awareness

Communication Skills

Tools

Asset Management Systems

Cable Management Tools

Job description

Salute is a leading provider of cutting-edge Data Center Infrastructure Services, dedicated to serving data center clients worldwide. We pride ourselves on delivering sustainable solutions, unparalleled reliability, and outstanding customer service. As we continue to grow, we are seeking a dynamic and experienced Data Center Travel Technician to join our team and drive our relationships with hyperscale clients to new heights.

As the Data Center Travel Technician, you will travel to our client’s locations and be responsible for facilitating the work of data centers and must be clued up on the latest technology pertinent to servers, hardware, operating systems, and maintaining infrastructure. The Data Center Travel Technician serves as a liaison with customers and offers advice and help for a range of problems. Data Center Technicians, for the most part, are available 24/7 working majorly 12 hour shifts 3 to 4 days a week.

Responsibilities:

• Conduct the day-to-day operations for the Data Center
• Traveling to contracted areas
• Install racks and enclosures for equipment
• Update cable management systems as changes are made to the DC cable plant
• Update asset management systems as equipment is added/removed
• Execute tasks for each project and work with all teams to meet timelines
• Communicate project status updates to all teams and stakeholders
• Communicate information to assist with capacity planning for space, power, data communications, and cooling
• Manage vendor resources to complete tasks as defined in SOWs
• Coordinate delivery and shipping of all equipment
• Access, install, remove, and test copper/fiber optic cable from Point of Demarcation to Data Center Whitespace
• Cable installation within Whitespace
• Complete termination of copper/fiber cabling, moves-adds-and changes (MAC)
• Panel installations, patch cord management, cabinet installation, and proper device connections
• Inside/Outside plant installation in accordance with required TIA standards
• Policing of computer rooms, always ensuring cleanliness and that no cardboard is stored
• Reports hazards and violations of any safety issue

Required qualifications, skills, experience for success:

• Experience in Data Centers and co-location environments managing hardware assets
• Willingness to travel for long periods of time
• Demonstrable project management experience with the ability to manage tasks under tight deadlines
• Experience with a large variety of different vendor hardware: servers, storage, and network equipment
• Experience in contributing to detailed project plans for programs involving cross functional teams and challenging requirements
• Demonstrated ability to coordinate issue resolution across departmental teams
• Experience with Asset Management Systems
• Experience in managing inventory of cable, power cords and other infrastructure items

Preferred Qualities Leading to Success:

• Ability to understand drawings, plans, and specifications
• Ability to follow instructions to complete project in a timely and qualitative manner
• Possess Microsoft Excel Spreadsheet competency
• Ability to multitask and manage multiple projects
• Possess a strong sense of methodology, processes, and metrics
• Possess and demonstrate excellent communication skills, both verbal and written
• Possess strong interpersonal and relationship building skills
• Physical ability to lift at least 50-70 lbs. on a regular basis, and able to use server lifts or pallet jacks

Physical Requirements:

• Ability to lift and carry heavy equipment, up to 40lbs.
• Ability to climb ladders and multiple flights of stairs to access elevated equipment
• Ability to stand for long periods of time in various work environments
• Ability to bend, stoop, kneel, and reach for equipment related tasks
• Basic physical fitness to respond quickly to emergency situations and navigate areas quickly
• Ability to move quickly and efficiently withing various work environments to troubleshoot issues or respond to emergencies.
• Good hand-eye coordination and dexterity for working with small components and connectors
• Clear vision, with or without correction, to perform tasks requiring attention to detail and precision while wearing safety glasses
• Ability to differentiate between color-coded warning signs, labels, and cables
• Ability to work in environments with a wide variety temperature inside a facility
• Ability to work outdoors in various weather conditions, including extreme temperatures, rain, or snow
• Capability to work in environments with elevated noise levels while wearing hearing protection
• Possession of a valid driver’s license for work-related travel, as required

Travel Opportunities:

This role offers exciting travel opportunities to travel within the United States to various Data Center locations. Travel requirements will vary depending on client’s needs and project demands. Work related travel expenses, including airfare, lodging, and per diem, will be provided. This offers the opportunity to gain diverse experience across different environments and engage with a broad range of clients in the data center sector.

Salute is an equal opportunity employer committed to celebrating diversity, creating an inclusive environment for all employees, and providing equal employment opportunities to all applicants; if you require a reasonable accommodation to participate in the job application or interview process, perform essential job functions, or receive other benefits and privileges of employment, please contact our Human Resources department at [e-mail] for more information.