Traveling Community Manager

Redstone Residential, Inc.; Provo (UT); Hybrid; USD 60,000 - 70,000; Full time

Benefits offered by this job

Health, Vision, and Dental Insurance

15 days of PTO and 10 paid holidays

Paid parental leave

401(k) Plan with up to 6% matching

Continued Education Program

Job summary

A national housing management firm seeks a Community Manager to oversee property operations in Utah. This role entails 90% travel and managing KPIs, lease-ups, and team training. Candidates should have over 3 years in property management and strong technology skills, with a focus on customer service and project management. This position comes with competitive benefits, including health insurance and a 401(k) plan.

Qualifications

• 3+ years of property management experience required in student housing or multifamily property management.
• Ability to use and quickly learn technology, such as Google Apps and PM software.
• Detail-oriented work ethic with experience managing a budget.

Responsibilities

• Monitor Key Performance Indicators (KPIs) on-site, managing to the approved operating budget.
• 90% travel within Utah, occasional out-of-state travel.
• Oversee lease-up of properties and manage delinquency.

Skills

Property management

Customer service

Project management

Attention to detail

Technology proficiency

Tools

Entrata Software

Google Apps

Microsoft Office

Job description

Introduction

Redstone Residential is a national student and multi-family housing operator, managing more than 38,000 beds across 20 states. We are one of the largest third-party student housing management companies in the U.S. and we're just getting started. Our rapidly growing conventional housing portfolio reflects our ambitious, forward-thinking approach to real estate management. Headquartered in Provo, Utah, we combine industry-leading systems with a high-energy culture to deliver exceptional property performance and resident experiences. Redstone's purpose is “to empower our people and elevate communities.” We achieve our purpose by embodying our core values.

Core Values

• We Are Believers
• We Communicate Authentically with Care
• We Stay The Course
• We Drive Performance

Classification

Full-time, Exempt, Benefits Eligible

Compensation

$60,000 - $70,000 annually DOE + ability to earn performance bonuses

Position Summary

The Community Manager is the top site-level position at Redstone Residential and is responsible for all aspects of property operation. The Traveling Community Manager would help provide additional coverage and assist properties with reaching all operational and financial goals. The Traveling Community Manager will report to Redstone's National Director of Leasing.

Benefits

• Health, Vision, and Dental Insurance
• 15 days of PTO and 10 paid holidays
• Paid parental leave
• 401(k) Plan with up to 6% matching
• Continued Education Program
• Employee Assistance Program
• Professional Development Program
• Short-term Disability Insurance

Key Duties & Responsibilities

• Monitor Redstone Key Performance Indicators (KPIs) on-site, which involves managing the property to the approved operating budget
• 90% travel within UT, and occasional 10% travel out of state if required
• Oversee the lease-up of properties
• Collect rent and manage delinquency
• Temporarily fill vacancies in Community Manager roles when necessary
• Submit weekly and monthly reports to Redstone.
• Provide training for team members and conduct weekly team meetings
• Create a positive environment that enhances the experience for our residents
• Build and maintain relationships with campus and community resources
• Promote and emphasize outstanding customer service through staff training and ongoing job performance evaluations
• Work collaboratively with other staff members in a highly entrepreneurial environment.
• Manage projects ranging from marketing initiatives to construction projects

Experience & Qualifications

• 3+ years of property management experience required in student housing or multifamily property management
• Ability to use and quickly learn technology – Google Apps, Microsoft Office, cloud-based management, and dashboarding software
• Ability to manage projects and multitask several processes at once under stressful conditions
• Experience with Entrata Software or familiarity with PM software is a plus
• Detail-oriented work ethic, experience managing a budget, P&L ownership
• Team Player – able to inspire team members to high levels of performance and to provide constructive feedback as needed
• “Client-ready” professional demeanor and presentation. Previous client interface experience is required.

At Redstone Residential, we’re committed to creating a workplace where people thrive. We believe in elevating communities, starting with our own team. Whether you’re just beginning your career or looking to grow in a fast-paced, purpose-driven environment, we’d love to hear from you.

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, or veteran status.