Assistant Community Manager

Redstone Residential, Inc.; Holladay (UT); On-site; USD 28,929 - 31,684; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Dental Insurance

15 days PTO

10 paid holidays

3 Paid service days

Paid parental leave

401K with up to 6% matching

Continued Education Program

Employee Assistance Program

Short-term Disability

Job summary

Redstone Residential, Inc. is hiring an Assistant Property Manager to support operations, leasing, budgeting, and reporting for our properties. You will engage with prospective residents, present homes, and help maintain occupancy targets while providing professional customer service.

The role involves rent collection, administrative duties, and daily reporting. We offer a competitive wage, benefits, and opportunities for training in a fast-paced environment.

Qualifications

• Maintains a consistent level of professional customer service.
• Excellent computer skills: Microsoft Word, Excel, and Outlook.
• High school diploma or GED equivalent is required.
• Ability to thrive in a fast-paced environment and manage multiple projects simultaneously.
• Ability to embody the Redstone Culture and Redstone’s Core Values every day.

Responsibilities

• Greets prospective clients, presents the property and apartment homes, closes the sale, and follows up.
• Assists in leasing tours, answers calls, and processes online inquiries.
• Maintains resident ledgers and minimizes delinquency with follow-up.
• Manages rent collection and issue notices for late payments or evictions.
• Prepares and submits administrative reports and daily vacancy/activity updates.
• Reports any unusual circumstances regarding residents or the property.
• Supports the Property Manager with disciplinary or promotional recommendations.
• Participates in Redstone training as required.

Skills

Customer service

Fast-paced multitasking

Core values

Education

High school diploma or GED

Tools

MS Word

MS Excel

Outlook

Job description

Redstone Residential is a national student and multi-family housing operator, managing more than 38,000 beds across 20 states. We are one of the largest third-party student housing management companies in the U.S. - and we're just getting started. Our rapidly growing conventional housing portfolio reflects our ambitious, forward-thinking approach to real estate management. Headquartered in Provo, Utah, we combine industry-leading systems with a high-energy culture to deliver exceptional property performance and resident experiences.

Redstone's purpose is "to empower our people and elevate communities." We achieve our purpose by embodying our core values:

• We Are Believers
• We Communicate Authentically with Care
• We Stay The Course
• We Drive Performance

Classification:

Full-Time, Non-Exempt

Compensation:

$21.00-$23.00, plus bonus eligibility

Benefits:

• Health, Vision, and Dental Insurance
• 15 days of PTO and 10 paid holidays
• 3 Paid service days
• Paid parental leave
• 401K Plan with up to 6% matching
• Continued Education Program
• Employee Assistance Program
• Short-term Disability Insurance

Position Summary:

As an Assistant Property Manager you are primarily responsible for providing comprehensive support in all aspects of community operations, including sales, leasing, inventory analysis, budgeting and reporting, property management, rent collection, customer service, maintenance, and administrative activities.

Responsibilities:

• Utilizes Company leasing expectations and procedures to consistently achieve property occupancy goals; greets prospective clients to determine needs and preferences, professionally presents the property and apartment homes, utilizes feature/benefit selling, closes the sale, and completes follow-up.
• Assists in giving leasing tours, answering leasing phone calls, and processing online inquiries as needed.
• Maintains resident ledgers to ensure correct balances; minimizes delinquency through consistent follow-up, including phone calls, notices, and personal visits.
• Manages the collection of rent and deposits from residents; issues notices to residents for late or non-payment, evictions, returned memos, etc.
• Responsible for the efficient and timely reporting, maintenance, and submission of all administrative forms, files, and reports in accordance with company policy; updates daily reports concerning notice to vacate, vacancy reports, activity reports, etc. on a daily basis.
• Reports any unusual or extraordinary circumstances regarding the residents or the property.
• Assists the Property Manager in any disciplinary or promotional recommendations with regard to all office personnel.
• Participates in Redstone training as required.

Qualifications:

• Maintains a consistent level of professional customer service
• Excellent computer skills: Microsoft Word, Excel, and Outlook
• High school diploma or GED equivalent is required
• Ability to thrive in a fast-paced environment and manage multiple projects simultaneously
• Ability to embody the Redstone Culture and Redstone’s Core Values every day

At Redstone Residential, we’re committed to creating a workplace where people thrive. We believe in elevating communities, starting with our own team. Whether you’re just beginning your career or looking to grow in a fast-paced, purpose-driven environment, we’d love to hear from you.

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, or veteran status.