Travel Universal Banker

United Community Bank; Atlanta (GA); On-site; USD 25,000 - 33,000; Full time

Job summary

United Community Bank is seeking a Travel Universal Banker to support teller and platform responsibilities across branches within a defined market. The role requires frequent travel to deliver banking solutions and build relationships with customers.

You will promote products, conduct needs-based conversations, and assist with transactions while guiding clients on digital tools to manage their banking securely.

Qualifications

• 3+ years of retail sales experience.
• Flexible schedule with travel to different branches.
• Knowledge of consumer credit structuring and lending practices.
• Strong verbal and written interpersonal communication skills.
• Experience with using and demonstrating digital self-service technologies.

Responsibilities

• Travel up to 100% within the designated market area.
• Maintain knowledge of retail bank products and services to strengthen relationships.
• Promote, explain, open and renew banking services (loans, IRAs, CDs, safe deposit boxes).
• Drive needs-based sales conversations through interactions and appointments.
• Assist customers with teller transactions and resolving issues; minimize exceptions.
• Educate customers on using technology and self-service tools.

Skills

Customer service

Sales experience

Communication skills

Analytical ability

Problem-solving

Digital literacy

Job description

Overview

United Community Bank is looking for a full-time Travel Universal Banker. As a Travel Universal Banker, you will have the opportunity to deliver excellent experiences for customers and prospects. This position is cross trained to provide service for both the teller and platform responsibilities at our branch locations. In addition to assisting with everyday transactions, you will have the opportunity to help with customer resolution and financial wellness by having needs‑based conversations and identifying appropriate solutions.

The Traveling Universal Banker role is responsible for traveling daily to branches within a specific market area.

What You’ll Do

• This position requires up to 100% travel within designated market area
• Maintain extensive knowledge of retail bank products and services and look for opportunities to strengthen existing customer relationships and develop new relationships by understanding customers’ needs while considering perspectives and priorities of different customers
• Promote, explain, open and renew (where applicable) financial institution services such as consumer loans (excluding real‑estate loans), IRAs, Certificates of Deposit, safe deposit boxes, etc.
• Drive proactive needs‑based sales conversations through interactions, including service to sales, teller interactions and appointment setting
• Assist customers financially by delivering loan products, while ensuring packages are correct and complete to minimize exceptions
• Perform transactions of a paying and receiving teller such as receive checks for deposit to accounts, verify amounts, examine checks for proper endorsement, cash checks and process withdrawals; Place holds on accounts for uncollected funds, daily balancing of cash drawer
• Educate customers on options for managing transactions using technology and all other tools and resources available
• Apply product and service knowledge to effectively solve customer problems
• Assist other staff in serving customers, answering telephones and performing other duties as necessary

Requirements For Success

• Minimum 3 years of retail sales experience
• Ability to work a flexible schedule and to accommodate travel to different branches as needed
• Knowledge of consumer credit structuring and lending practices
• Demonstrated analytical, accuracy and problem‑solving skills
• Strong verbal and written interpersonal communication skills
• Experience with using and demonstrating digital products and self‑service technologies

Conditions of Employment

• Must be able to pass a background and credit check
• This is a full‑time non‑remote position

FLSA Status:

• Non-Exempt

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Pay Range

USD $18.00 - USD $24.00 /Hr.