Travel Support Assistance

Destinytravel; Philadelphia (Philadelphia County); Remote; USD 38,000 - 48,000; Full time

Benefits offered by this job

Travel perks

Flexible schedule

Professional development opportunities

Supportive team and mentorship program

Professional development opportunities

Mentorship program

Job summary

A travel support company is seeking an Online Travel Support Assistant to provide professional and reliable assistance to clients throughout their travel journey. This fully remote role offers flexible scheduling and requires a positive attitude, communication skills, and basic computer knowledge. No prior experience is necessary, as comprehensive training is provided. Joining our supportive team will present opportunities for mentorship and professional development, enhancing your career while you assist clients effectively.

Qualifications

• No prior experience needed; beginners are welcome.
• Interest in helping people and learning about travel.
• Ability to manage multiple inquiries via email, phone and chat.

Responsibilities

• Assist clients through email, phone, and online communication channels.
• Support with reservations, changes, cancellations, and inquiries.
• Provide accurate destination and travel requirement information.
• Confirm trip details and follow up before and after travel.
• Address client concerns with patience and professionalism.

Skills

Strong communication skills

Basic computer and internet skills

Positive attitude

Multitasking

Basic computer skills

Job description

Philadelphia, Pennsylvania, United States

As an Online Travel Support Assistance, you will assist clients throughout their travel journey, from initial planning to their safe return home. Your role is to provide friendly, reliable, and professional support by helping with bookings, answering questions, managing updates, and guiding clients every step of the way. No prior experience is required — we provide full training to help you succeed.

At Destiny&Co, we believe in developing new talent and empowering motivated individuals to grow while delivering exceptional service to our clients.

Key Responsibilities

• Assist clients through email, phone, and online communication channels.
• Support with reservations, changes, cancellations, and inquiries.
• Provide accurate destination and travel requirement information.
• Confirm trip details and follow up before and after travel.
• Address client concerns with patience and professionalism.

Benefits

• Fully remote — work from home from anywhere.
• No experience required — complete training provided.
• Flexible schedule to fit your lifestyle.
• Travel perks and professional development opportunities.
• Supportive team and mentorship program.

What We’re Looking For

• No prior experience needed — beginners welcome.
• Positive attitude and willingness to learn.
• Strong communication skills.
• Basic computer and internet skills.
• Interest in helping people and learning about travel.