Travel Specialist

Advanced Technology International (United States); Summerville (SC); Hybrid; USD 50,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental and Vision

403B Retirement Savings

Paid holidays

Tuition Reimbursement

Flexible work schedules

Employee Assistance Program

Job summary

Advanced Technology International (ATI) invites a Travel Specialist to coordinate domestic and international travel for company employees, ensuring compliance with FTR and contract requirements. You will manage airfare, hotels, and vehicle bookings, while handling expenses and serving as the main vendor liaison.

You will support onboarding/offboarding, audits, and travel policy enforcement, and provide real-time assistance during disruptions.

Qualifications

• Bachelor’s degree or higher with 2+ years related travel experience.
• Experience in corporate travel booking and expense reporting preferred.
• Strong computer skills, including MS Office Suite.
• Excellent written and verbal communication skills.
• Experience with travel coordination and planning.
• Background check and US citizenship/permanent resident requirement.

Responsibilities

• Coordinate international and domestic travel for employees in compliance with regulations.
• Complete travel-related expense reports per internal policies.
• Serve as main contact for travel vendors and issues.
• On-board and off-board ATI employees.
• Support travel expense audits as needed.
• Monitor travel policy adherence and advise on non-compliant bookings.
• Provide real-time travel assistance during emergencies or delays.
• Plan and execute group travel, including room blocks and contract negotiations with hotels.

Skills

MS Office Suite

Travel coordination

Customer service

Written and verbal communication

Education

Bachelor’s degree

Associate’s degree

High school diploma

Tools

SAP Concur

Job description

ATI builds and manages collaborations that conducts research and development of new technologies to solve our nation’s most pressing challenges. Our collaborations are custom-built teams of organizations from industry and academia that develop novel technologies for the federal government. Traditionally, these processes are complicated and burdensome. That’s where ATI comes in. We simplify and streamline processes to make it all work. When you work at ATI, you become a part of something larger than yourself. Our collective work – no matter what department or division you work in – ultimately enables the warfighter, saves lives, and diversifies the industrial base. At our core, ATI is a service organization. We are in service to others; it’s what we do, and it’s who we are.

Position Description

The Travel Specialist coordinates all aspects of the travel booking and trip completion/expense reporting process for company employees, including travel requiring coordination of airfare, hotels, and rental vehicles with varying levels of complexity. A successful Travel Specialist is organized, exercises discretion and independent judgment, complies with regulatory requirements, and can keep track of many trips at various stages in the process.

Essential Functions

• Coordinates internal approvals and arrangements for international and/or domestic business travel in compliance with Federal Travel Regulations (FTR) and contractual requirements, and supports employees as trip changes occur to ensure safe, efficient and cost-effective travel.
• Completes travel-related expense reports in accordance with internal policies and external regulations.
• Serves as main point of contact for external escalations or issues related to travel vendors, requiring tact, persuasion and negotiation skills.
• Completes on-boarding and out-processing activities for ATI employees.
• Supports external audit of travel expenses, as needed.
• Ability to build trust and maintain confidentiality of sensitive personal information, data and PII.
• Monitors policy adherence and provides guidance to all levels of the organization on travel policy, risk and compliance; addresses and documents non-compliant bookings or expenses for potential audit or coaching, ensuring accuracy, strengthening internal controls and reducing audit exposure.
• Provide real-time travel assistance during emergencies, delays, or last-minute travel changes and cancellations with minimal disruptions.
• Leads the planning and execution of group travel collaboration, managing all aspects of room block needs for various conferences and meetings; includes contract negotiation for favorable rates and terms, rooming list creation, credit card authorization and monitoring confirmations and cut-off dates and communicating with alternate departments for attrition, among other responsibilities.
• Manage organizational travel calendar and maintain up-to-date records of traveler itineraries and monitor weather, geopolitical, health-related, etc. travel advisories to ensure traveler safety and duty of care protocols are followed and support visibility for Leadership while also identifying and resolving potential scheduling conflicts.
• Performs travel reconciliation with focus on identifying inconsistencies with employee travel details.

Additional Responsibilities

• Department surge support as essential functions allow.
• Additional duties as assigned.

Qualifications

• Bachelor’s degree and two years’ related experience; Associate’s degree and four years’ related experience; or high school diploma and eight years’ related experience.
• Experience in corporate travel booking and expense reporting is preferred.
• Strong computer skills, including MS Office Suite.
• Excellent communication skills, both written and verbal.
• Experience with travel coordination and planning.
• Experience preparing expense reports or similar travel reports.
• Experience using SAP Concur is a plus.
• Strong orientation towards customer service, conflict resolution and problem solving (internally and externally).
• Must be able to work as a productive and positive member of a team to complete tasks and meet requirements, including schedules and customer deadlines.
• Must successfully pass a background check to access sensitive information and automated systems.
• Employee must be a U.S. citizen by birth or naturalization, or a green card lawful U.S. permanent resident, or a political asylum in the U.S. Individual must meet the definition of a U.S. person upon hire due to the risk assessment of this position.
• This position is subject to a background check that includes a review of criminal records. In reviewing an applicant’s criminal history, the company will consider prior criminal convictions that have a relationship to the job duties and responsibilities of the position. The company considers the nature of the crime, the time that has elapsed since the crime and the job duties for the position at issue in making an individualized determination. Individuals may be excluded when the company determines, based on the above factors, that hiring, transferring or promoting the applicant would pose an unreasonable risk to the business, its employees or its customers and vendors.

Physical Efforts

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Regular physical activity to include walking, bending, stooping, reaching, standing and prolonged sitting.
• Ability to speak, read, hear, and write, with or without reasonable accommodation.
• Ability to use phone and computer systems, copier, fax, and other office equipment.
• Must be able to occasionally move/lift up to 25 pounds with or without reasonable accommodation.

Work Environment

• This position is located in an air-conditioned, environmentally controlled atmosphere, and occasionally attend meetings in technology company environments.
• Noise level in the work environment is usually moderate.
• ATI is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, Individuals with Disabilities and all other protected classes.
• ATI's standard business hours are Monday-Friday, between 8 AM - 5 PM.

Anticipated starting salary is in range commensurate with education and experience: $50,000 - $60,000

Benefits

• ATI has been named "Best Places to Work in SC" 2017-2026.
• This is a full-time opportunity with benefits.
• ATI provides Medical, Dental and Vision Plan options
• Flexible Spending Accounts, including health and dependent care accounts
• 403B Retirement Savings plan with a very competitive company contribution
• Personal time-off (pre-loaded & accrued) plus 12 paid holiday-days
• Life Insurance paid by ATI
• Paid Parental Leave
• Short-Term & Long-Term Disability Coverage paid by ATI
• Employee Assistance Program
• Tuition Reimbursement Program
• Flexible work schedules