Travel Manager

ATI (Advanced Technology International); Summerville (SC); On-site; USD 78,000 - 85,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401(k) Retirement Savings

Paid holidays

Paid parental leave

Life Insurance

Tuition Reimbursement

Flexible work schedules

Job summary

ATI in Summerville, SC seeks an experienced Travel Manager to oversee the Travel Team, implement policies, negotiate with vendors, and provide expert guidance to travelers and internal clients.

The ideal candidate has a Bachelor's or Associate degree with several years of travel-management experience, proficiency with SAP Concur and MS Office, and a proven ability to lead, train, and protect confidential information.

Qualifications

• Bachelor's degree with five years related experience or Associate's degree with six years related experience.
• Five years of experience using SAP Concur or an online booking tool equivalent.
• Excellent written and verbal communication skills.
• Strong computer skills including Word, PowerPoint, Excel and Outlook.
• Ability to read and interpret contracts.
• Leadership skills including organizing, scheduling and coordinating work assignments.

Responsibilities

• Lead the day-to-day operations of the Travel Team.
• Supervise employees and provide training and coaching.
• Oversee vendor negotiations, contracts and service quality.
• Serve as SME for travel-related questions and best practices.
• Manage relationships with Travel Team, vendors and internal clients.
• Draft, edit and publish travel policies, procedures, and communications.
• Maintain confidentiality of sensitive information and escalate issues as needed.
• Facilitate discussions to resolve travel-related differences and escalate when necessary.

Skills

Leadership

Communication

Customer service

Conflict resolution

Problem solving

Discretion and confidentiality

Education

Bachelor's degree

Associate's degree

Tools

SAP Concur

MS Office

Job description

ATI builds and manages collaborations that conducts research and development of new technologies to solve our nation's most pressing challenges. Our collaborations are custom-built teams of organizations from industry and academia that develop novel technologies for the federal government. Traditionally, these processes are complicated and burdensome. That's where ATI comes in. We simplify and streamline processes to make it all work. When you work at ATI, you become a part of something larger than yourself. Our collective work - no matter what department or division you work in - ultimately enables the warfighter, saves lives, and diversifies the industrial base. At our core, ATI is a service organization. We are in service to others; it's what we do, and it's who we are.

Position Description

The Travel Manager is an experienced and knowledgeable travel professional who provides accurate guidance, support and solutions to the Travel Team members and travelers. Oversee development, implementation and day-to-day operations of the Travel business line. Exercise discretion and independent judgment with respect to matters of significance to the business.

Essential Functions

• Effectively leads the day-to-day operations of the Travel Team.
• Supervises employee(s}, sets priorities of work and develops employees by providing training, coaching, guidance and managerial oversight.
• Oversees vendor negotiations, contracts and quality of service provided to ATI.
• Serves as primary subject matter expert for all travel-related questions, issues and best practices for Travel Team members, travelers, travel agency, management and partnering departments.
• Manage relationships with the Travel Team, vendors and internal clients.
• Responsible for drafting, editing and publishing of policies, procedures and corporate communication related to the Travel Team.
• Ability to build trust and maintain confidentiality of sensitive personal information.
• Suggests areas for improvement for internal processes along with possible solutions. Ensures compliance with travel policies and procedures.
• Facilitates conversations with travelers and supervisors to resolve travel-related differences or disagreements and escalates unresolved situations to senior management, as appropriate.

Additional Responsibilities

Performs other duties as assigned.

Qualifications

• Bachelor's degree and five years related experience; Associate's degree and six years related experience.
• Five years of experience using SAP Concur or online booking tool equivalent.
• Excellent written and verbal communication skills.
• Strong computer skills, including MS Office Suite: Word, PowerPoint, Excel and Outlook.
• Ability to read and interpret contracts.
• Possess leadership skills, including organizing, scheduling and coordinating work assignments, and manage multiple tasks with high attention to detail.
• Ability to represent the company with professionalism, exercise discretion and maintain confidentiality.
• Strong orientation towards customer service, conflict resolution and problem solving (internally and externally).
• Must successfully pass a background check to access sensitive personnel information.
• Employee must be a U.S. citizen by birth or naturalization, or a green card lawful U.S. permanent resident, or a political asylum in the U.S. Individual must meet the definition of a U.S. person upon hire due to the risk assessment of this position.
• This position is subject to a background check that includes a review of criminal records. In reviewing an applicant's criminal history, the company will consider prior criminal convictions that have a relationship to the job duties and responsibilities of the position. The company considers the nature of the crime, the time that has elapsed since the crime and the job duties for the position at issue in making an individualized determination. Individuals may be excluded when the company determines, based on the above factors, that hiring, transferring or promoting the applicant would pose an unreasonable risk to the business, its employees or its customers and vendors.

Physical Efforts

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Regular physical activity to include walking, bending, stooping, reaching, standing and prolonged sitting.
• Ability to use phone and computer systems, copier, fax, and other office equipment.
• Must be able to occasionally move/lift up to 25 pounds with or without reasonable accommodation.

Work Environment

This position is located in an air-conditioned, environmentally controlled atmosphere, and occasionally attend meetings in technology company environments. Noise level in the work environment is usually moderate. ATI is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, Individuals with Disabilities and all other protected classes.

ATI has been named "Best Places to Work in SC" 2017-2026.

Benefits

• This is a full-time opportunity with benefits
• ATI provides Medical, Dental and Vision Plan options
• Flexible Spending Accounts, including health and dependent care accounts
• 403B Retirement Savings plan with a very competitive company contribution
• Personal time-off (pre-loaded & accrued) plus 12 paid holiday-days
• Life Insurance paid by ATI
• Paid Parental Leave
• Short-Term & Long-Term Disability Coverage paid by ATI
• Employee Assistance Program
• Tuition Reimbursement Program
• Flexible work schedules

ATI's standard business hours are Monday-Friday, between 8 AM - 5 PM.

Salary

Anticipated starting salary is in range commensurate with education and experience: $78,000 - $85,000