Travel Security Specialist

Control-Risks; New Haven (CT); On-site; USD 90,000 - 95,000; Full time

Benefits offered by this job

Medical Benefits

FSA

Dental Benefits

Vision Benefits

Life and AD&D

Disability Benefits

401(K) Retirement

Nationwide Pet Insurance

Employee Assistance Program

Job summary

Control Risks is seeking a Travel Security Specialist to enhance, govern, and deliver an enterprise-wide travel security program. The role focuses on protecting employees traveling internationally and aligning with ISO 31030 standards.

You will strengthen TRM operations, traveler preparedness, and engagement while coordinating with security vendors and internal stakeholders. The ideal candidate has 3+ years in travel security or related fields, with strong threat assessment and incident

Qualifications

• 3+ years of relevant experience in travel security, corporate security, intelligence, risk management, crisis management, or a related field.
• Familiarity with ISO 31030 and travel risk management principles.
• Experience assessing security threats and producing concise, actionable intelligence or risk assessments.
• Experience supporting international travelers or employees operating in higher-risk environments.
• Strong written and verbal communication, including translating risk information into practical guidance.
• Ability to manage sensitive information discreetly and handle incidents outside normal business hours.

Responsibilities

• Serve as a central point of contact for travel security inquiries, triaging and escalating issues and providing practical safety guidance to international travelers.
• Develop and maintain standards for assessing countries and regions of heightened risk, including procedures and traveler mitigation measures.
• Monitor security, geopolitical, health, and operational developments affecting traveling employees and provide timely assessments and recommendations.
• Coordinate secure journey management, protective services, and logistics for employees traveling to higher-risk locations.
• Produce travel security assessments, threat briefings, and other intelligence products to support decision-making.
• Manage and coordinate response to security incidents and emergencies affecting international travelers, including traveler communication and escalation.
• Maintain accurate records and support reporting on travel security incidents, risks, and program activities.
• Develop strong working relationships with internal stakeholders and external providers.
• Support traveler education and awareness initiatives, including pre-travel briefings and guidance for elevated-risk destinations.
• Contribute to continuous improvement of travel risk management procedures, standards, and crisis response protocols.

Skills

Travel security experience

Risk assessment

Crisis management

Communication skills

Stakeholder management

Tools

Travel risk management platforms

Incident response tools

Job description

The Travel Security Specialist will help maintain, enhance, and communicate duty of care responsibilities across a global organization. As an integral member of the Travel Risk Management (TRM) team, this role supports the design, governance, and delivery of a comprehensive enterprise-wide travel security program focused on protecting employees traveling internationally and maintaining alignment with ISO 31030 travel risk management standards.

The role will help strengthen the operational continuity, efficiency, and accuracy of the TRM program while improving traveler awareness, preparedness, and engagement.

• Serve as a central point of contact for travel security inquiries, triaging and escalating issues as appropriate and providing practical safety and security guidance to international travelers.
• Develop and maintain standards for assessing countries and regions of heightened risk, including associated operating procedures and traveler mitigation measures.
• Monitor security, geopolitical, health, and operational developments that may affect traveling employees and provide timely assessments and recommendations.
• Coordinate secure journey management, protective services, and logistics support for employees traveling to higher-risk locations.
• Produce travel security assessments, threat briefings, and other intelligence products to support predictive analysis and operational decision-making.
• Manage and coordinate the response to security incidents and emergencies affecting international business travelers, including traveler communication and escalation to appropriate stakeholders.
• Maintain accurate records and support reporting on travel security incidents, risks, and program activities.
• Develop strong working relationships with internal stakeholders and external security, intelligence, travel, and assistance providers.
• Support traveler education and awareness initiatives, including pre-travel briefings and guidance for elevated-risk destinations.
• Contribute to the continuous improvement of travel risk management procedures, standards, and crisis response protocols.

• 3+ years of relevant experience in travel security, corporate security, intelligence, risk management, crisis management, or a related field.
• Working knowledge of travel risk management principles and duty of care responsibilities; familiarity with ISO 31030 is strongly preferred.
• Experience assessing security threats and producing concise, actionable intelligence or risk assessments.
• Experience supporting international travelers or employees operating in higher-risk environments.
• Strong understanding of geopolitical, security, and operational risks that may affect international business travel.
• Ability to effectively manage time-sensitive incidents and appropriately escalation issues in a fast-paced environment
• Strong written and verbal communication skills, including the ability to translate complex risk information into practical guidance for travelers and business stakeholders.
• Strong interpersonal skills and demonstrated ability to work effectively with internal stakeholders, security vendors, travel providers, and assistance partners.
• Experience with travel risk management, mass notification, intelligence, or traveler tracking platforms is preferred.
• Ability to manage sensitive and confidential information with discretion.
• Flexibility to support urgent travel security incidents outside of normal business hours when required.

• Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarized in the full job offer.
• We operate a discretionary bonus scheme that incentivizes, and rewards individuals based on company and individual performance.
• Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarized in the full job offer.
• Medical Benefits, Prescription Benefits, FSA, Dental Benefits, Vision Benefits, Life and AD&D, Voluntary Life and AD&D, Disability Benefits, Voluntary Benefits, 401 (K) Retirement, Nationwide Pet Insurance, Employee Assistance Program.
• As an equal opportunities employer, we encourage suitably qualified applicants from a wide range of backgrounds to apply and join us and are fully committed to equal treatment, free from discrimination, of all candidates throughout our recruitment process.

The base salary range for this position is $90,000-$95,000per year. Exact compensation offered may vary depending on job-related knowledge, skills, and experience.

Control Risks is committed to a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status. If you require any reasonable adjustments to be made in order to participate fully in the interview process, please let us know and we will be happy to accommodate your needs.

Control Risksparticipatesin the E-Verify program to confirm employment authorization of all newly hired employees. The E-Verify process is completed during new hire onboarding and completion of the Form I-9, Employment Eligibility Verification, at the start of employment. E-Verify is not used as a tool to pre-screen candidates.For more information on E-Verify, please visit www.uscis.gov.