Travel Reservation Specialist (Remote)

Morley; Georgia (VT); Remote; USD 35,000 - 50,000; Full time

Job summary

A travel services company is seeking a Customer Service Representative to assist customers with trip recommendations and bookings. The role offers remote work with a flexible schedule, Monday through Friday. Candidates should have strong communication skills and a background in sales or customer service. The position emphasizes maintaining a positive attitude and adhering to scheduled work hours.

Benefits

Competitive pay

Comprehensive benefits package

401(k) plan with company match

Paid time off

Qualifications

• Must have two or more years of experience in sales or customer service.
• Excellent written and verbal communication skills required.
• Knowledge of geography and current global events is beneficial.

Responsibilities

• Recommend trips and excursions to customers.
• Book reservations for cultural and educational experiences.
• Maintain a positive attitude in communications.

Skills

Sales experience

Customer service

Excellent communication

Geography knowledge

Education

High school diploma or equivalent

College degree (preferred)

Tools

Salesforce

Job description

Overview

Employer Industry: Travel Services

Why consider this job opportunity:

• Opportunity for competitive pay and comprehensive benefits package
• Medical and prescription coverage, including free annual physicals
• Paid time off and wellness programs to promote a healthy lifestyle
• 401(k) plan with company match for financial security
• Work remotely with a flexible schedule, Monday through Friday, with no nights or weekends
• Join a mission-driven company that values extraordinary experiences for both employees and customers

Responsibilities

• Recommend trips and excursions based on customer interests
• Answer customer inquiries and provide timely information
• Book reservations for cultural and educational experiences globally
• Maintain a positive attitude while engaging in inbound and outbound communications
• Ensure reliable adherence to scheduled work hours, as some tasks are time-sensitive

Qualifications

• High school diploma or equivalent
• Two or more years of sales or customer service experience, preferably in call center, retail, or hospitality settings
• Excellent written and verbal communication skills
• Knowledge of geography and current global events
• Must be able to work Monday through Friday from 9 a.m. to 6 p.m. Eastern time

Preferred Qualifications

• College degree in a relevant field, such as communications, hospitality, or education
• Working knowledge of Salesforce

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