Travel Representative

Inspired; Westminster (CA); Remote; USD 40,000 - 55,000; Full time

Benefits offered by this job

Travel perks and exclusive industry discounts

Opportunities for growth

Supportive team environment with ongoing training

Job summary

A premier travel agency is seeking a Travel Customer Representative to support clients throughout their travel journey. You'll respond to inquiries, assist with bookings, and ensure customer satisfaction through excellent service. The ideal candidate should possess strong communication skills and a passion for travel. This role offers the flexibility of remote work, growth opportunities, and travel perks. Join us to create unforgettable experiences for clients, all while working from the comfort of your home.

Qualifications

• Strong customer service experience, preferably in travel or hospitality.
• Excellent communication skills, both verbal and written.
• Comfortable using technology and booking platforms.

Responsibilities

• Respond to client inquiries via email, phone, and messaging.
• Assist with travel bookings, changes, and cancellations.
• Provide accurate information about destinations and policies.
• Follow up with clients to ensure satisfaction.
• Handle complaints with empathy.

Skills

Excellent verbal and written communication skills

Strong customer service experience

Organized and dependable

Comfortable with technology

Job description

About the job Travel customer representative

As a Travel Customer Representative, you will play a key role in supporting our clients throughout their travel journey from the moment they book to the moment they return home. You will assist with inquiries, resolve issues, provide booking updates, and ensure that every interaction reflects our commitment to exceptional service.

Key Responsibilities

• Respond promptly and professionally to client inquiries via email, phone, and messaging platforms.
• Assist with travel bookings, changes, cancellations, and special requests.
• Provide accurate information about destinations, travel documents, and agency policies.
• Follow up with clients to confirm trip details and satisfaction.
• Handle concerns or complaints with empathy and problem-solving skills.

Ideal Candidate

• Excellent verbal and written communication skills.
• Strong customer service experience (preferably in travel or hospitality).
• Organized, dependable, and proactive with a high attention to detail.
• Comfortable with technology and quick to learn booking platforms and systems.
• Passion for travel and helping others plan unforgettable experiences.
• 100% remote work with flexible scheduling.
• Opportunities for growth within the agency.
• Travel perks and exclusive industry discounts.
• Supportive team environment with ongoing training.

If you're enthusiastic about travel and love creating memorable experiences for others, we'd love to hear from you. Apply today and start your journey with Viaja con Andrea!