Travel-Ready Personal Care Skills Trainer

Tempus Unlimited, Inc.; Leominster (MA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Sign on bonus

Work/Life Balance

PTO 25 days

14 paid Holidays

Tempus Wellness benefits

Life & Disability

On-site gym

Merit-based raises

Employee recognition

403(b) retirement

Continuing Education

Job summary

Tempus Unlimited, Inc. is seeking a Personal Care Management Skills Trainer to educate consumers in managing PCA services within the Mass Health framework. The role covers Leominster, MA, with up to a 60‑mile radius and requires travel and a valid driver’s license.

Qualifications include a Bachelor’s degree preferred or GED/high school diploma, strong communication skills, and experience with disability services. Training and benefits accompany this full-time position.

Qualifications

• Experience providing services for people with disabilities preferred.
• Experience or education in teaching or counseling is helpful.
• Knowledge of community resources and social service systems is beneficial.
• Excellent communication, organizational, and writing skills.
• Basic computer skills in Microsoft Office/Outlook and the ability to navigate databases.
• Specialized training provided as needed.

Responsibilities

• Follow-up on assigned functional skills training in a timely manner as determined by contract.
• Assess consumers and/or surrogate ability to manage PCA services.
• Train consumers and/or surrogates the skills needed to manage their PCA program as outlined in the Mass Health Service Agreement and according to the Personal Care Management (PCM) Contract.
• Maintain confidentiality in all consumer related issues.
• Attend in-service, supervision and staff development meetings when requested by Supervisor or Manager.
• Demonstrate a working knowledge of program policies and procedures and Mass Health regulations.
• Demonstrate a commitment to the Independent Living philosophy of consumer control.
• Must report all suspected incidents of consumer sexual/physical abuse and neglect to the Disabled Person Protection Commission (DPPC).
• Work within company policies and in accordance with the PCM Contract in order to complete and track for receipt of required documentation within required timelines.
• Assigned referrals and intake documentation
• Service Agreements and Assessments for re-evaluations
• Supportive documentation for intakes and re-evaluations as needed
• Return all phone calls from surrogates and consumers within 72 business hours
• Work within policies to complete and submit internal requirements: Progress Notes, Dayforce, Outlook Schedule, Mileage and Expense Forms, Return all required email communications within 48 business hours.
• Follow up with Supervisor and/or Program Assistant on requests for skills training and tracking reports:
• Non-billing, overbilling and ineligible consumers
• Provide training and ongoing support for EVV
• Intake, Quarterly and Annual Reviews
• Perform other duties as assigned by the Skills Trainer Supervisor

Skills

Disability services

Teaching or counseling

Community resources

Communication skills

Basic computer skills

Bilingual preferred

Education

Bachelor's degree preferred

GED or High School Diploma required

Tools

Microsoft Office/Outlook

Job description

Tempus Unlimited, Inc. is seeking a Personal Care Management Skills Trainer to educate consumers in managing PCA services within the Mass Health framework. The role covers Leominster, MA, with up to a 60‑mile radius and requires travel and a valid driver’s license.

Qualifications include a Bachelor’s degree preferred or GED/high school diploma, strong communication skills, and experience with disability services. Training and benefits accompany this full-time position.