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Job summary
A global technology services leader is seeking a Dynamic PC Support Technician in Madisonville, KY. This role involves troubleshooting and repairing various client products, providing customer support, and performing administrative tasks related to service calls. Candidates should have technical school certification and ideally some customer service experience. The position requires strong communication skills, the ability to move equipment, and ownership of a basic repair tool kit. Competitive conditions apply with potential travel.
Qualifications
Typically requires 0-2 years of relevant experience.
Previous customer service experience is a plus.
Maintain all required OEM Certifications as directed.
Responsibilities
Provide customer support for designated equipment.
Meet established customer service satisfaction criteria.
Report all activity in an accurate and timely manner.
Skills
Communication skills regarding technical issues
Ability to drive to client locations
Ability to lift and move equipment up to 50 lbs
Must own a basic repair tool kit
Education
Technical school certification or equivalent
Job description
A global technology services leader is seeking a Dynamic PC Support Technician in Madisonville, KY. This role involves troubleshooting and repairing various client products, providing customer support, and performing administrative tasks related to service calls. Candidates should have technical school certification and ideally some customer service experience. The position requires strong communication skills, the ability to move equipment, and ownership of a basic repair tool kit. Competitive conditions apply with potential travel.