Travel Planner & Client Success Advisor

AAA - American Automobile Association; Manhattan Beach (CA); On-site; USD 59,000 - 72,000; Full time

Benefits offered by this job

Health coverage

401(k) matching

Tuition assistance

Floating holidays

PTO

Parental leave

Wellness programs

Employee discounts

Job summary

AAA - American Automobile Association is seeking a Travel Consultant in Manhattan Beach to help clients plan and book unforgettable domestic and international trips. This on-site role focuses on relationship-building, consultative sales, and delivering outstanding travel experiences.

You'll receive comprehensive training through Auto Club University to develop travel sales, client management, and business development skills, with opportunities for bonuses and career growth.

Qualifications

• High school diploma or equivalent.
• Strong communication and customer service skills.
• Experience with CRM systems and Microsoft Office is a plus.

Responsibilities

• Consult with clients to plan and book travel, including domestic and international trips.
• Create personalized travel experiences based on client preferences and budgets.
• Build long-term client relationships through exceptional service and referrals.
• Grow client base through networking and business development activities.
• Stay informed on destinations, trends, and supplier promotions while meeting sales goals.

Skills

Communication skills

Customer service

Organizational skills

Multi-tasking

Education

High school diploma or equivalent

Associate's or Bachelor's degree (Preferred)

Tools

Microsoft Office

CRM systems

Web-based applications

Job description

AAA - American Automobile Association is seeking a Travel Consultant in Manhattan Beach to help clients plan and book unforgettable domestic and international trips. This on-site role focuses on relationship-building, consultative sales, and delivering outstanding travel experiences.

You'll receive comprehensive training through Auto Club University to develop travel sales, client management, and business development skills, with opportunities for bonuses and career growth.