Travel Field Service Rep — Stair & Rail Installations

Summit Stairs and Millwork; Rock Hill (SC); On-site; USD 54,000 - 66,000; Full time

Job summary

Summit Stairs & Millwork is seeking a Field Service Representative to support residential builders with stair systems, rails, treads, and flooring installations. You will travel within a regional territory as the on-site expert, coordinating with project managers, subcontractors, and builders to ensure safety, quality, and on-time progress.

You will verify installation readiness, take measurements, resolve issues, and train crews if needed while maintaining accurate records and clear

Qualifications

• 2+ years of field service or stair installation experience.
• Experience working on residential construction sites with builders.
• Ability to read blueprints and installation drawings.
• Strong problem-solving and hands-on mindset.
• Excellent communication and time-management skills.
• Valid driver’s license with clean record.

Responsibilities

• Visit job sites to verify readiness and review installation requirements.
• Take field measurements and counts to ensure accuracy before installation.
• Lead or support punch-out work for stair systems and rails.
• Ensure proper fit, finish, and function of installed products.
• Serve as on-site contact for customers and subcontractors.
• Communicate schedules, issues, and delays to internal teams.
• Build relationships with builders and field teams.
• Identify and resolve installation issues and customer concerns.
• Ensure safety and compliance with company standards.
• Train and support installation crews as needed.
• Maintain records of site visits, measurements, service calls, and punch lists.
• Provide timely updates to leadership and customer service team.

Skills

Field service experience

Stair installation

Read blueprints

Communication

Driver's license

Job description

Summit Stairs & Millwork is seeking a Field Service Representative to support residential builders with stair systems, rails, treads, and flooring installations. You will travel within a regional territory as the on-site expert, coordinating with project managers, subcontractors, and builders to ensure safety, quality, and on-time progress.

You will verify installation readiness, take measurements, resolve issues, and train crews if needed while maintaining accurate records and clear