Travel Experience Specialist - Luxury Travel Sales

Classic Journeys; United States; Remote; USD 30,000 - 100,000; Full time

Job summary

A leading travel company seeks a Travel Experience Specialist to join their luxury sales team. With a focus on outbound and inbound sales, this role requires consultative selling skills and a passion for travel. Ideal candidates will have substantial experience in B2C sales, especially in luxury travel, and must possess top-notch communication abilities. The position offers a competitive salary with significant commission potential, excellent benefits, and a supportive environment for travel enthusiasts.

Benefits

Medical Insurance

Dental Insurance

Travel Benefits and Discounts

401K with company match

Employee Assistance Program

Paid Holidays

Work-from-home option

Qualifications

• Minimum 5+ years of experience in B2C sales required.
• Luxury travel sales experience preferred.
• Excellent verbal and written communication skills.

Responsibilities

• Conduct outbound sales to qualified prospects and inbound sales to guests.
• Keep clear notes and follow up on prospect leads.
• Achieve department sales goals.

Skills

Customer Service

Consultative Selling

Communication

Multi-tasking

Sales

PC Skills

Education

Bachelor's degree

Tools

Salesforce

Hubspot

Job description

Travel Experience Specialist - Luxury Travel Sales

Travel Experience Specialist - Luxury Travel Sales

Want to work in travel as part of the world’s best team? Classic Journeys operates the world’s finest walking tours. How can we say that so confidently? Travel + Leisure magazine has named us a World’s Best Tour Operator (for more than 20 years in a row) and Forbes magazine says we are their Luxury Walking Favorite. Founded in 1995, we offer our walking tour itineraries in 40+ countries worldwide.

Do you have extensive travel sales experience? Do you love talking about travel?Do you enjoy helping others plan a trip? If so, you may have just found the perfect company for you. We’re seeking someone who has top-notch phone and computer skills, as well as an inherent desire to help guests choose to travel with us on a handcrafted trip of a lifetime.(Not required, but bonus points for you and us if you have lived abroad or have solid travel experience.)

ROLES AND RESPONSIBILITIES:

·Outbound sales to highly qualified prospects who have expressed interest in traveling with us as well as VIP guests who have previously traveled with us

·Inbound sales as prospective guests contact us by phone and email to plan their trips with us

·Access and update guest information in our computer system using Hubspot and Salesforce

·Keep clear notes and concrete next steps for prospect follow-up

·Demonstrate outstanding consultative selling skills

·Follow and achieve the department’s sales goals on a monthly, quarterly, and yearly basis

·“Go the extra mile” to assist guests and support sales

·Contact guests to answer questions and take new reservations

·Collaborate with Tour Operations, Marketing, and other members of our team (e.g. assisting with guest travel plans, providing guest quotes for social posts, etc.)

·Suggest ways to improve sales (Growth oriented: identify additional opportunities for growth and revenue within leads when applicable)

REQUIRED SKILLS AND KNOWLEDGE:

·Bachelor's degree plus a minimum of 5+ years of experience in B2C sales

·Luxury travel sales experience

·Enjoyment in providing top-notch, high-touch customer service

·Understand consultative sales

·Energetic, dynamic, positive, and professional with excellent verbal and written communication skills

·Knowledge and use of proper email and telephone etiquette

·Ability to accurately multi-task while meeting deadlines

·Goal-driven, self-motivated, and able to work independently

·Strong PC skills including Microsoft Outlook, Salesforce, and Hubspot or similar CRM

·Friendly, upbeat, and competitive personality with a passion to talk about travel

SALARY & BENEFITS:

This is a commission position. Anticipated annual compensation/on-target earnings $80,000 -$100,000 ($30,000 base + approx. $50,000 commission) + excellent benefits:

Medical InsurancePTO (112 hours per year)

Dental InsuranceTravel Benefits and Discounts

401K with company matchEmployee Assistance Program

Paid HolidaysWork-from-home (in USA)

At Classic Journeys, we simply could not do our work without the diverse kaleidoscope of humanity that creates and delivers our remarkable offerings across the planet. As a Company that respects and celebrates the inherent diversity in the places we explore, we recognize the need to mirror that same diversity and all the interconnected perspectives within our organization. We are committed to building a community of different genders, races, ages, sexual orientations, chosen identities, and countries of origin where every person brings their whole self to work and whose skills, talents, and abilities are valued. We believe we can explore further and in a more meaningful way by actively creating a more diverse and inclusive organization where everyone feels they belong.

Classic Journeys is an equal-opportunity employer. Individuals seeking employment at Classic Journeys are considered without regard to race, sex, color, religion, national origin, age, disability, genetics, marital status, pregnancy, unemployment status, sexual orientation, citizenship status, or veteran status.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Travel Arrangements

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