Travel Experience Coordinator

Hellosunshinetravels; Lewiston (ME); Remote; USD 40,000 - 60,000; Full time

Job summary

A travel agency based in the United States is seeking a Travel Experience Coordinator to deliver exceptional customer service and personalized travel planning. This role involves consulting with clients, researching and recommending travel options, coordinating bookings, and ensuring seamless communication throughout the travel experience. The ideal candidate should have strong communication and organizational skills, with a customer service or hospitality background preferred. This position allows for remote work.

Qualifications

• Strong communication and organization skills.
• Customer service or hospitality background preferred.
• Self-motivated and comfortable working remotely.

Responsibilities

• Consult with clients to understand travel preferences and goals.
• Research and recommend destinations, resorts, cruises, and tours.
• Coordinate bookings, itineraries, and travel documentation.
• Communicate clearly with clients before, during, and after travel.
• Handle changes or issues with care and professionalism.
• Build long-term client relationships.

Skills

Strong communication skills

Organization skills

Customer service experience

Ability to work remotely

Job description

We are seeking a Travel Experience Coordinator who thrives on delivering exceptional customer service and personalized travel planning. This role focuses on guiding clients through every step of their journey—from initial inquiry to post-travel follow-up—ensuring a seamless and memorable experience.

Responsibilities:

• Consult with clients to understand travel preferences and goals
• Research and recommend destinations, resorts, cruises, and tours
• Coordinate bookings, itineraries, and travel documentation
• Communicate clearly with clients before, during, and after travel
• Handle changes or issues with care and professionalism
• Build long-term client relationships

Qualifications:

• Strong communication and organization skills
• Customer service or hospitality background preferred
• Self-motivated and comfortable working remotely