Travel Experience Champion

MaziCTools; United States; Remote; USD 24,549 - 29,405; Full time

Benefits offered by this job

Competitive salary

Comprehensive health & wellness benefits

Flight privileges for employees and family

Career development programs

Access to mental health counselling sessions

Job summary

MaziCTools is seeking a Customer Experience Specialist to deliver superior customer service in a high-energy call center environment. Candidates will engage with a diverse group of customers, provide travel-related solutions, and contribute to a dynamic team.

The ideal candidate will have strong communication skills, sales experience, and a flexible schedule. This position offers competitive pay, comprehensive training, and various benefits, including flight privileges for employees and their families.

Qualifications

• Must possess correct legal documentation to live and work in Singapore.
• Fluent in written and verbal English.
• Flexible schedule required, including weekends and night shifts.

Responsibilities

• Answer calls in an efficient, courteous, and accurate manner.
• Assess customer needs and offer solutions.
• Sell travel-related services and promote credit card vendor partner products.

Skills

Verbal and written communication

Computer skills

Customer service

Sales experience

Education

Diploma or above

Job description

MaziCTools is seeking a Customer Experience Specialist to deliver superior customer service in a high-energy call center environment. Candidates will engage with a diverse group of customers, provide travel-related solutions, and contribute to a dynamic team.

The ideal candidate will have strong communication skills, sales experience, and a flexible schedule. This position offers competitive pay, comprehensive training, and various benefits, including flight privileges for employees and their families.