Travel Driver Trainer

carvana; United States; On-site; USD 80,000 - 85,000; Full time

Job summary

Carvana is seeking a Driver Trainer to onboard and coach new Vehicle Transporters, ensuring adherence to Carvana policies and safe loading of vehicles. You will train over a two-week period, combining classroom and hands-on sessions.

The role requires strong communication, mentorship, and collaboration with Logistics Managers across the organization. Travel is expected about half the time, and the position emphasizes safety, efficiency, and knowledge transfer within a fast-paced logistics

Qualifications

• High School Diploma or equivalent is desirable.
• CDL Class A and clean driving record.
• Smith Systems training or certification preferred or willing to be certified.
• 21+ years old; ability to speak, read and write English.

Responsibilities

• Provide world-class onboarding to newest Vehicle Transporters at Carvana.
• Serve as the primary trainer for new hires over a 2-week training period.
• Teach new hires how to safely load vehicles onto a 9 car hauler.
• Comfortable with classroom and hands-on training.
• Coach, mentor, and provide feedback to new hires.
• Use skills matrices and evaluation checklists.
• Collaborate with Logistics Managers for smooth transition to on-the-job.
• Travel is required 50% of the time.

Skills

Excellent communication

English literacy

Education

High School Diploma or Equivalent

CDL Class A

Smith Systems training/certification

Job description

At Carvana, we sell cars, but we're not salespeople. Since 2013, we've been making it our mission to change the way people buy cars. We saw a huge problem with how much it can suck to buy a car the traditional way, so we committed ourselves to tackling one of the largest, yet-to-be-disrupted markets in the world - the $1T per year U.S. car market (yes, that's $Trillion with a "T").

With the ability to search thousands of vehicles from our expansive inventory, to high-resolution 360° photographs of our vehicles' interior and exterior, to real-time financing and the ability to complete contracts without visiting the back room of a dealership, we provide a seamless, online car buying experience for consumers that can be completed from their desktop or mobile device. All our vehicles are inspected and reconditioned based on our 150-point certification checklist and come with a 7-day return policy. We also operate our own logistics network to deliver cars to customers as soon as the next day, as well as offer customer pick-up at our state-of-the-art Car Vending Machine locations (yes, you read that right). By putting customer satisfaction at the core of our business, we've built a no-pressure, no-haggle online car buying experience that saves our customers time and money.

For more information on Carvana, take a look at our company introduction video .

Annual Salary Range : $80k - $85k

WORKING AT CARVANA YOU WILL NOTICE THAT

You’ll need to be a great communicator, a brand ambassador, and possess the know-how to get the job done. We expect bright people, willing to roll up their sleeves, take on new assignments, and juggle many things at once.

In return for your hard work, you'll have an opportunity to work at one of the fastest growing and creative technology companies around, as well as help us promote a life-changing product and develop a world-class team every day.

In our down time we have ping pong and corn hole (or "bags," depending on where you're from) tournaments. However, the pace is pretty quick around here, so you'll need to be prepared to keep up.

WHAT WE'RE LOOKING FOR

As a Driver Trainer (and Coach), you will play a crucial role in navigating the daily complexities of auto transport. Your responsibilities will be dynamic, adapting to evolving challenges. A primary focus will be to ensure drivers are proficient in Carvana policies, safe driving practices, and efficient vehicle loading. When not conducting formal training sessions, you will be responsible for ongoing education and evaluations of our current drivers. The ideal candidate will be passionate about helping others, highly motivated, enthusiastic, and possess the ability to communicate effectively with all levels of the organization.

SPECIFICALLY, YOUR RESPONSIBILITIES WILL INCLUDE:

I know, I know, you're in logistics, you want more details...

• Responsible for providing a world class onboarding experience to newest Vehicle Transporters at Carvana
• Serve as the primary trainer, getting new hires up to speed over a 2-week training period on how to effectively maneuver, maintain, and operate car trailers and other logistics equipment
• Teach new hires how to safely load vehicles onto a 9 car hauler, keeping customer vehicles free of damage.
• Comfortable with classroom training as well as hands-on training
• Ability to be coach, mentor, and provide feedback to new hires
• Draw upon a wide variety of techniques to ensure knowledge transfer and skill development.
• Use skills matrix and evaluation checklists/assessments or similar tools.
• Collaborate with multiple Logistics Managers to ensure a smooth transition from training to on-the-job
• Support with other projects as needed
• Travel is required 50% of the time, however business needs could dictate more travel.

PHYSICAL DEMANDS

The Physical demands described within are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job position is designated as a safety-sensitive position.

Must be able to lift up to 60 pounds independently; a majority of lifting from knee to shoulder heights; other lifting required from various levels.

Must be able to carry and transport up to 60 pounds up to 20 feet.

Requires standing for extended periods of time with frequent stretching, reaching, walking and stooping, pushing and/or pulling in an environment that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance.

THE QUALIFYING CANDIDATE MUST HAVE:

• High School Diploma or equivalent is desirable
• System and on the job training experience preferred
• CDL class A and clean driving record
• Smith Systems training and/or certification preferred or willing to be certified
• Bend, kneel, twist, squat, stand and climb as required to secure load
• 21+ years old
• Ability to speak, read and write Englis