Travel Customer Support – Remote (Ireland)

Medium; Dublin (CA); Remote; USD 50,000 - 65,000; Full time

Job summary

A dynamic travel agency is seeking a Travel Customer Support Representative to provide remote support for clients. You will assist with inquiries and bookings, ensuring a smooth travel planning experience. Ideal candidates possess strong communication skills and can work independently. The role offers a flexible schedule and numerous perks, including training and access to travel discounts. Salary ranges from $50,000 to $65,000 per year.

Benefits

Remote, flexible schedule

Training and continuous development

Performance-based incentives

Access to travel perks and discounts

Advancement and leadership opportunities

Supportive team culture

Qualifications

• Prior experience in customer service or travel is helpful but not required.
• Must be 18+ with internet access and a computer.

Responsibilities

• Respond to client questions via email, phone, and online platforms.
• Support travel bookings for holidays, flights, resorts, and cruises.
• Provide friendly, professional service throughout the client journey.
• Research and present travel options tailored to client preferences.
• Maintain client records accurately and securely.

Skills

Excellent communication

Interpersonal skills

Organizational abilities

Time-management abilities

Job description

About Us

Destination Knot is a growing travel agency dedicated to helping clients design stress-free and memorable travel experiences. We provide our team with training, resources, and ongoing support to thrive in the travel industry.

Role Overview

We are hiring enthusiastic individuals in the UK to provide remote customer support for our clients. As a Travel Customer Support Representative, you will answer inquiries, assist with bookings, and ensure clients have a smooth planning experience.

Key Responsibilities

• Respond to client questions via email, phone, and online platforms.
• Support travel bookings for holidays, flights, resorts, and cruises.
• Provide friendly, professional service throughout the client journey.
• Research and present travel options tailored to client preferences.
• Maintain client records accurately and securely.

Qualifications

• Excellent communication and interpersonal skills.
• Prior experience in customer service or travel is helpful but not required.
• Strong organizational and time-management abilities.
• Comfortable working independently in a remote setting.
• Must be 18+ with internet access and a computer.

What We Offer

• Remote, flexible schedule
• Training and continuous development
• Performance-based incentives and recognition
• Reward programs for outstanding contributions
• Access to travel perks and discounts
• Advancement and leadership opportunities
• Supportive team culture

Salary: $50,000 - $65,000 a year