Travel Customer Service

Remotetravelcareers; Boston (MA); Remote; USD 60,000 - 80,000; Part time

Job summary

A remote travel service company is seeking a Travel Customer Service representative to assist clients with bookings and travel inquiries. This role offers a flexible schedule and requires strong communication skills and a friendly demeanor. Candidates should be comfortable with computers and can work either full-time or part-time from home, contributing to a supportive team environment.

Benefits

Flexible schedule opportunities

Work from home

Training and growth potential

Supportive team environment

Qualifications

• Strong communication and customer service skills required.
• Comfortable using computers and online booking systems.
• Ability to stay organized and detail-oriented.

Responsibilities

• Assist customers with booking flights, hotels, and transportation.
• Provide clear and friendly support through phone, email, or chat.
• Update reservations and confirm details for accuracy.

Skills

Strong communication and customer service skills

Comfortable using computers and online booking systems

Ability to stay organized and pay attention to detail

Friendly, helpful, and patient with customers

Job description

Overview

We are seeking a remote Travel Customer Service representative to support clients with booking and general travel questions. You’ll ensure customers receive fast, clear, and friendly assistance, all while working remotely.

Responsibilities

• Assist customers with booking flights, hotels, and transportation.

• Provide clear and friendly support through phone, email, or chat.

• Answer basic travel questions and guide customers to the right options.

• Update reservations and confirm details for accuracy.

• Support the team with day-to-day travel service tasks.

Qualifications

• Strong communication and customer service skills.

• Comfortable using computers and online booking systems.

• Ability to stay organized and pay attention to detail.

• Friendly, helpful, and patient with customers.

• Previous experience in customer service or hospitality is a plus, but not required.

Job Type

Remote — Full-time or Part-time

Benefits

• Flexible schedule opportunities

• Work from home

• Training and growth potential

• Supportive team environment