Travel Counselor

Epic; Alexandria (VA); On-site; USD 59,000 - 115,000; Full time

Job summary

A leading software company is seeking a Travel Counselor to coordinate travel logistics for employees visiting clients. The role involves managing air and ground transportation as well as hotel reservations. Relocation to Verona, WI, is required, with comprehensive benefits and merit-based compensation. Ideal candidates will demonstrate strong communication and problem-solving skills, and a customer-service mindset.

Benefits

Comprehensive benefits

Financial relocation assistance

Merit-based compensation

Annual raises and bonuses

Stock grants

Qualifications

• Available to work 2nd shift (4pm-12am).
• Live within 45 minutes of Epic's Campus in Verona, WI or be willing to relocate.
• COVID-19 vaccination required.

Responsibilities

• Coordinate travel logistics for employees visiting customers.
• Manage all aspects of corporate travel including air and ground transportation.
• Provide support through reception duties.

Skills

Adaptability in a fast-paced environment

Strong communication skills

Strong organization skills

Strong decision-making skills

Customer-service mindset

Problem-solving skills

Job description

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Please note that this position is based on our campus in Madison, WI, and requires relocation to the area. We recruit nationally and provide financial relocation assistance.

Our 24/7 travel department plays a vital role in Epic’s overall success. As a Travel Counselor, you will coordinate travel logistics for employees visiting our customers and provide support when travel plans don't go as expected. You’ll manage all aspects of corporate travel—including air and ground transportation, as well as hotel reservations—for our staff of over 14,000. A key part of the role also involves supporting our customers through reception duties.

Live affordably in a city known for its rising tech talent.

Epic is located just outside Madison, Wisconsin, the second fastest growing market for tech talent in the United States and home to the state capital and the University of Wisconsin. Madison, a city surrounded by water, has received accolades for being the greenest city in America (NerdWallet), the best city for renters (SmartAsset), the fittest city in America (Fitbit), and the third best metro in the US for young professionals (Forbes Advisor).

More than just important work.

Our uniquely themed campus was designed to heighten your ability to get stuff done in your office, a conference room, or by the fireplace in a comfy chair. All meals are restaurant-quality but cost only a few dollars, and they’re prepared by a team comprised of kitchen talent from restaurants around the country. And, after five years here, you’ll earn a four-week sabbatical anywhere in the world. Staff have kayaked in Patagonia, attended a Beyoncé concert in Ireland, built a library in Tanzania, and run a marathon in Antarctica.

We offer comprehensive benefits to keep you healthy and happy as you grow in your life and career, and your merit-based compensation will reflect the impact your work has on the company and our customers. You'll also be eligible for annual raises and bonuses, as well as stock grants, which give you an even greater stake in the success of Epic and our customers. Healthcare is global, and building the best ideas from around the world into Epic software is a point of pride. As an Equal Opportunity Employer, we know that inclusive teams design software that supports the delivery of quality care for all patients, so diversity, equity, and inclusion are written into our principles. Please see our full non-discrimination statement at https://careers.epic.com/EEO.

• Adaptability in a fast-paced environment
• Strong communication, organization, and decision-making skills
• Ability to self-manage and creatively problem solve
• Have a customer-service mindset
• Available to work 2nd shift (4pm-12am; pay differential included)
• Live within 45 minutes of Epic's Campus in Verona, WI or be willing to relocate
• COVID-19 vaccination

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Software Development

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