Travel Coordinator - Remote

Mutual of Omaha; United States; Remote; USD 10,000 - 60,000; Full time

Job summary

A leading financial services company is seeking a Travel Coordinator to manage corporate travel arrangements and ensure seamless logistics for business travelers. The role emphasizes providing VIP service and requires knowledge of travel management principles and GDS. Candidates should be located in the United States or Puerto Rico and be ready for occasional travel. Join a supportive team that values growth and innovation.

Benefits

401(k) plan with company contributions

Work-life balance with vacation and personal time

Annual bonus opportunity

Qualifications

• Passion for providing VIP service to all associates.
• Proactive anticipation of associates' needs.
• Ability to work remotely with a high-speed internet connection.

Responsibilities

• Provide travel consultation for corporate employees.
• Manage GDS queues for schedule changes and cancellations.
• Research airfares and manage travel arrangements.
• Keep up-to-date on corporate travel policies.

Skills

Knowledge of Travel Management Company operations

Ability to prioritize in stressful situations

Experience with Ghost cards and UATP cards

VIP service provision

Cultural diversity and inclusion

Tools

SABRE Global Distribution system

Online Booking Tools

Job description

Overview

Our travel team specializes in managing corporate travel arrangements, ensuring seamless logistics and efficient coordination for business travelers. The role involves organizing travel plans, handling bookings, and providing personalized services to meet the specific needs of business travelers. As part of our dynamic and supportive team, you'll have the opportunity to work for a company that values innovation, professional growth, and employee well-being. Join us and be part of an exciting journey where your contributions make a real impact.

What we can offer you

• Estimated Salary: $23-$31/hourly, plus annual bonus opportunity.
• 401(k) plan with a 2% company contribution and 6% company match.
• Work-life balance with vacation, personal time and paid holidays. See our benefits and perks page for details.
• Applicants for this position must not now, nor at any point in the future, require sponsorship for employment.

What you’ll do

• Provide travel consultation for corporate employees, field personnel and company approved guests regarding their business travel plans. Schedule business-related trips (including all sales, college recruited candidates, and small meetings) or set up proposed scheduling with requestors, create and confirm airline, hotel and car reservations using the SABRE Global Distribution system and/or call an individual airline, hotel or car vendor as appropriate. Set up arrangements using preferred vendors and preferred rates or at the most economical rates available when applicable; reserve individual meetings and send confirmations of all reservations to requestors. Encourage associates to use our online booking tool on simple roundtrip itineraries or itineraries with just a car or hotel reservation to increase adoption.
• Manage and monitor GDS queues for schedule changes and cancellations. Communicate with affected associates and obtain new reservations as required.
• Coordinate college recruiting/meeting/convention arrangements confirming attendance; notifying the traveler and/or manager of any penalties, advance purchase requirements or additional monies owed; and issue tickets.
• Research air fares (including preferred and convention rates), car/hotel rates and airline schedules. Periodically contacting the individual hotel or car company in sold out situations and billing disputes.
• Keep up-to-date on changes and updates to the corporate travel policy to include but not limited to preferred airline, hotel and car rates. Remain abreast of airline changes to include strikes, weather conditions, airport closings, schedule changes, delays and diversions. Proactively seek insights of innovations in travel technology, bring ideas on operational efficiencies and assist rolling out changes to the travel program, as applicable.

What you’ll bring

• Knowledge of Travel Management Company operations and airline global distribution systems (SABRE).
• Ability to prioritize and work effectively in stressful situations.
• Experience with Ghost cards, UATP cards and hotel direct billing & reconciliation.
• Ability to work in a demanding environment involving strict timelines and constant personal interaction.
• Passionate about providing VIP service to all associates, including proactive anticipation of needs.
• Associates in this position will travel occasionally (approximately 5-10% annually) to attend Finance and Actuarial activities such as conferences, collaboration sessions or team building meetings. This expectation applies to both local and remote employees, with travel expenses reimbursed in accordance with company policy.
• You promote a culture of diversity and inclusion, value different ideas and opinions, and listen courageously, remaining curious in all that you do.
• Able to work remotely with access to a high-speed internet connection and located in the United States or Puerto Rico.

Preferred

• Prior work experience as a travel coordinator for an insurance company or financial institution
• Familiarity with the multiple Online Booking Tools
• Prior experience as Team Leader or Supervisor

We value diverse experience, skills, and passion for innovation. If your experience aligns with the listed requirements, please apply!

If you have questions about your application or the hiring process, email our Talent Acquisition area at [e-mail]. Please allow at least one week from time of applying if you are checking on the status.

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