Travel Consultant

AAA Auto Club Enterprises; San Diego (CA); Sur place; USD 27 000 - 38 000; Plein temps

Avantages offerts par ce poste

Health coverage for medical, dental, &

401(K) saving plans with company match

Pension

Tuition assistance

Floating holidays

PTO

Parental leave

Wellness programs

Employee discounts

Résumé du poste

AAA Auto Club Enterprises in San Diego is seeking a Travel Consultant who loves travel and helping members plan memorable trips. You will sell international and domestic packages, itineraries, airfare, car and hotel arrangements, and share knowledge from personal experiences.

You will build long-standing relationships, tailor trips to member expectations, cross-sell AAA rewards products, and contribute to growth through upselling and referrals. Training provided; competitive commission structure.

Qualifications

• High school diploma required; 2+ years in retail sales, banking, or leisure travel preferred.
• Must pass comprehensive background check and urine drug screening.
• Experience in a goal-oriented sales environment and ability to navigate multiple systems and browsers.

Responsabilités

• Sells international and domestic travel packages including cruises, land packages, itineraries, air, car, and hotel.
• Shares knowledge from personal experiences and education study trips.
• Develops long-standing relationships with AAA members and builds referral and repeat business.
• Makes recommendations to tailor trips to member expectations and enhances the experience.
• Cross-sell products such as AAA Member Rewards Credit Card and identity theft referrals.

Connaissances

Sales driven

Customer service

Communication

Organizational skills

Multi-tasking

Computer literacy

Formation

High school diploma

College degree preferred

Outils

Microsoft Office

Description du poste

Discovering the World- One Member at a Time!

A love of travel attracts many people to the field, but to succeed a Travel Consultant must be passionate about travel and the endless opportunities it brings to bridge history, cultures and cuisine. Successful Travel Consultants must have a strong sales drive, organizational skills with an eye for detail, ability to multi-task in a fast-paced environment, demonstrated proficiency in navigating computers and various programs; must possess good written and oral communication skills and the ability and interest to be in a continuous learning curve.

What does a AAA Travel Consultant do?

• Sells international and domestic travel packages including cruises, land packages, travel itineraries, air, car, and hotel
• Shares knowledge and expertise from personal experiences and/or education study trips
• Develops long-standing relationships with our members and builds referral and repeat business
• Makes appropriate recommendations to ensure the trip experience is more than expected and tailored to the member's expectations
• Cross-sell relevant products to enhance the trip experience, such as AAA Member Rewards Credit Card, and identify theft referrals

For the right individual, this opportunity will be a career path for future leadership opportunities. As you progress, you will be evaluated to determine proficiencies in sales, customer service, administrative, operations, up-selling, cross-selling and meeting goals. Successful completion of evaluations may result in continued growth opportunities to expand into leadership as a manager.

• We offer extensive training to aid you in your career development through The Auto Club University
• Regular recognition through various company programs and incentives for trips, cash and prizes
• Company sponsored IATAN cards, providing exclusive travel consultant discounts
• Love to travel? Personal travel opportunities at discounted pricing
• Corporate benefits for insurance products
• Paid educational study trips are available for our consultants to promote career development
• Quarterly incentives/bonuses for achieving established production tiers

Required / Preferred Skills

• A high school diploma is required, but we prefer a 2 or 4-year college degree
• You need to be able to pass a comprehensive criminal background check and thorough urine sample drug screening
• We prefer candidates with at least 2 years of successful retail sales or banking experience or a leisure travel agency background within a goal-orientated environment

Qualifications, does this sound like you?

• Travel is not just a hobby or a wish, it’s your passion
• You must be available to work most Saturdays and some evenings to support goal achievement
• We prepare all of our Travel Consultant Trainees for their new role by ensuring their successful completion of our Travel Consultant Trainee program, which requires some travel for training
• You are driven by sales and exceeding your goals
• You are computer savvy with the ability to navigate between multiple systems and web browsers, Microsoft Office, and can type at least 30WPM
• You have a strong and very comfortable relationship with paperwork and you are very organized!

Travel Consultants start at $23.50/hour with structured, hands-on training to build skills and sales confidence. As they progress through a defined ramp-up period and grow their pipeline, earnings increase. Once fully established and meeting sales goals, Travel Advisors typically earn $55,000-65,000 annually.

Remarkable benefits:

• Health coverage for medical, dental, vision
• 401(K) saving plans with company match AND Pension
• Tuition assistance
• Floating holidays and PTO for community volunteer programs
• Paid parental leave
• Wellness programs
• Employee discounts (membership, insurance,

travel, entertainment, services and more!)

Auto Club Enterprises is the largest club within the national AAA federation. We have nearly 17,000 employees in 24 states helping more than 18 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity - we win. All of Us! With our national brand recognition, long-standing reputation since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.

Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.

AAA is an Equal Opportunity Employer

Our organization participates in E-Verify

The Automobile Club of Southern California will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), the Unincorporated Los Angeles County (ULAC) regulation, and the California Fair Chance Act (CFCA).