Travel Consultant

ACMO Automobile Club Of Missouri; Little Rock (AR); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Personal travel discounts

Insurance benefits

Study trips for career development

Quarterly incentives

Health coverage

401K with company match

Pension

Tuition assistance

Floating holidays

Paid parental leave

Wellness programs

Employee discounts

Job summary

Auto Club Enterprises is seeking a Travel Consultant who loves travel and excels in sales. You will sell international and domestic travel packages, including cruises, land packages, itineraries, air, car, and hotel, while sharing knowledge from experiences and education trips.

You will build long-standing relationships with members, tailor trips to expectations, cross-sell products, and participate in training programs that may lead to leadership opportunities within the organization.

Qualifications

• High school diploma required; college degree preferred.
• Background check and drug screening required.
• 2+ years in retail sales, banking, or leisure travel agency in a goal-driven environment.
• Ability to work most Saturdays and some evenings.

Responsibilities

• Sell international and domestic travel packages including cruises, land packages, itineraries, air, car and hotel.
• Share knowledge from experiences or study trips to inspire members.
• Develop long-standing relationships with members and build referrals and repeat business.
• Make recommendations to tailor trips to member expectations and cross-sell relevant products.
• Progress through training with potential leadership opportunities.

Skills

Sales drive

Organizational skills

Multi-tasking

Written & verbal communication

Computer proficiency

Education

High school diploma

2- or 4-year college degree preferred

Tools

Microsoft Office

Travel reservation systems

Job description

Travel Consultant Discovering the World- One Member at a Time!

A love of travel attracts many people to the field, but to succeed a Travel Consultant must be passionate about travel and the endless opportunities it brings to bridge history, cultures and cuisine. Successful Travel Consultants must have a strong sales drive, organizational skills with an eye for detail, ability to multi-task in a fast-paced environment, demonstrated proficiency in navigating computers and various programs; must possess good written and oral communication skills and the ability and interest to be in a continuous learning curve.

What does a AAA Travel Consultant do?

• Sells international and domestic travel packages including cruises, land packages, travel itineraries, air, car, and hotel
• Shares knowledge and expertise from personal experiences and/or education study trips
• Develops long-standing relationships with our members and builds referral and repeat business
• Makes appropriate recommendations to ensure the trip experience is more than expected and tailored to the member's expectations
• Cross-sell relevant products to enhance the trip experience, such as AAA Member Rewards Credit Card, and identify theft referrals

For the right individual, this opportunity will be a career path for future leadership opportunities. As you progress you will be evaluated to determine proficiencies in sales, customer service, administrative, operations, up-selling, cross-selling and meeting goals. Successful completion of evaluations may result in continued growth opportunities to expand into leadership as a manager.

Training and Recognition

We offer extensive training to aid you in your career development through The Auto Club University Regular recognition through various company programs and incentives for trips, cash and prizes Company sponsored IATAN cards, providing exclusive travel consultant discounts

Benefits and Perks

• Personal travel opportunities at discounted pricing
• Corporate benefits for insurance products
• Paid educational study trips are available for our consultants to promote career development
• Quarterly incentives/bonuses for achieving established production tiers
• Health coverage for medical, dental, vision
• 401(K) saving plans with company match AND Pension
• Tuition assistance
• Floating holidays and PTO for community volunteer programs
• Paid parental leave
• Wellness programs
• Employee discounts (membership, insurance, travel, entertainment, services and more!)

Required / Preferred Skills

• A high school diploma is required, but we prefer a 2 or 4-year college degree
• You need to be able to pass a comprehensive criminal background check and thorough urine sample drug screening
• We prefer candidates with at least 2 years of successful retail sales or banking experience or a leisure travel agency background within a goal-orientated environment.

Qualifications, does this sound like you?

• Travel is not just a hobby or a wish, it's your passion
• You must be available to work most Saturdays and some evenings to support goal achievement
• We prepare all of our Travel Consultant Trainees for their new role by ensuring their successful completion of our Travel Consultant Trainee program, which requires some travel for training
• You are driven by sales and exceeding your goals
• You are computer savvy with the ability to navigate between multiple systems and web browsers, Microsoft Office, and can type at least 30WPM
• You have a strong and very comfortable relationship with paperwork, and you are very organized!

About Auto Club Enterprises

Auto Club Enterprises is the largest club within the national AAA federation. We have nearly 17,000 employees in 24 states helping more than 18 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity – we win. All of Us! With our national brand recognition, long-standing reputation since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.

Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.

AAA is an Equal Opportunity Employer

Our organization participates in E-Verify

For more than a century, AAA has been synonymous with trust, dependability, quality, and innovation. It's our mission to provide our growing membership with the legendary service we are famous for, and we welcome committed professionals ready to challenge themselves in a dynamic industry. AAA would not exist without the millions of members who give us their loyalty, or our employees whose mission it is to give those members world-class service.

What else do we offer? Stability. Growth. Commitment to an exciting future for both you and our members.