Travel Consultant

AAA - American Automobile Association; Waterville (ME); In loco; USD 38.000 - 54.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health coverage for medical, dental, &

401(K) with company match and Pension

Tuition assistance

Floating holidays and PTO

Paid parental leave

Wellness programs

Employee discounts on travel

Descrizione del lavoro

AAA - American Automobile Association is seeking a Travel Consultant who will sell international and domestic travel packages, cruises, air, hotel, and car arrangements. You will share knowledge from personal trips and education to tailor experiences and build lasting member relationships.

The role requires strong sales discipline, top-notch organization, and the ability to work weekends. Training through The Auto Club University supports career growth with incentives and travel discounts.

Competenze

• High school diploma required.
• Strong sales and customer service orientation.
• Ability to navigate multiple systems and web browsers; proficient with Microsoft Office.

Mansioni

• Sells international and domestic travel packages including cruises, land packages, travel itineraries, air, car, and hotel.
• Shares knowledge from personal experiences and education trips.
• Builds long-standing relationships with AAA members and referrals.
• Makes tailored recommendations to enhance the trip experience.
• Cross-sell relevant products and identify theft referrals.

Conoscenze

Sales experience

Customer service

Multitasking

Computer skills

Written & verbal communication

Learning mindset

Formazione

High school diploma

Strumenti

Microsoft Office

Descrizione del lavoro

Travel Consultant Discovering the World- One Member at a Time!

A love of travel attracts many people to the field, but to succeed a Travel Consultant must be passionate about travel and the endless opportunities it brings to bridge history, cultures and cuisine. Successful Travel Consultants must have a strong sales drive, organizational skills with an eye for detail, ability to multi-task in a fast-paced environment, demonstrated proficiency in navigating computers and various programs; must possess good written and oral communication skills and the ability and interest to be in a continuous learning curve.

What does a AAA Travel Consultant do?

• Sells international and domestic travel packages including cruises, land packages, travel itineraries, air, car, and hotel


• Shares knowledge and expertise from personal experiences and/or education study trips


• Develops long-standing relationships with our members and builds referral and repeat business


• Makes appropriate recommendations to ensure the trip experience is more than expected and tailored to the member's expectations


• Cross-sell relevant products to enhance the trip experience, such as AAA Member Rewards Credit Card, and identify theft referrals

For the right individual, this opportunity will be a career path for future leadership opportunities. As you progress you will be evaluated to determine proficiencies in sales, customer service, administrative, operations, up-selling, cross-selling and meeting goals. Successful completion of evaluations may result in continued growth opportunities to expand into leadership as a manager.

We offer extensive training to aid you in your career development through The Auto Club University. Regular recognition through various company programs and incentives for trips, cash and prizes. Company sponsored IATAN cards, providing exclusive travel consultant discounts. Personal travel opportunities at discounted pricing. Corporate benefits for insurance products. Paid educational study trips are available for our consultants to promote career development. Quarterly incentives/bonuses for achieving established production tiers.

Required / Preferred Skills

A high school diploma is required. You need to be able to pass a comprehensive criminal background check and thorough urine sample drug screening. We prefer candidates with at least 2 years of successful retail sales or banking experience or a leisure travel agency background within a goal-orientated environment.

Qualifications, does this sound like you?

Travel is not just a hobby or a wish, it’s your passion.

You must be available to work most Saturdays and some evenings to support goal achievement.

We prepare all of our Travel Consultant Trainees for their new role by ensuring their successful completion of our Travel Consultant Trainee program, which requires some travel for training.

You are driven by sales and exceeding your goals.

You are computer savvy with the ability to navigate between multiple systems and web browsers, Microsoft Office, and can type at least 30WPM.

You have a strong and very comfortable relationship with paperwork, and you are very organized!

Remarkable benefits:

• Health coverage for medical, dental, vision


• 401(K) saving plans with company match AND Pension


• Tuition assistance


• Floating holidays and PTO for community volunteer programs


• Paid parental leave


• Wellness programs


• Employee discounts (membership, insurance, travel, entertainment, services and more!)

Auto Club Enterprises is the largest club within the national AAA federation. We have nearly 17,000 employees in 24 states helping more than 18 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity – we win. All of Us! With our national brand recognition, long-standing reputation since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team. \"Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.\"

AAA is an Equal Opportunity Employer.

Our organization participates in E-Verify. For more than a century, AAA has been synonymous with trust, dependability, quality, and innovation. It's our mission to provide our growing membership with the legendary service we are famous for, and we welcome committed professionals ready to challenge themselves in a dynamic industry. AAA would not exist without the millions of members who give us their loyalty, or our employees whose mission it is to give those members world-class service.

What else do we offer? Stability. Growth. Commitment to an exciting future for both you and our members.