Travel Consultant

AAA; Encinitas (CA); On-site; USD 48,000 - 86,000; Full time

Benefits offered by this job

Health coverage

401K & Pension

Tuition assistance

Floating holidays

PTO

Job summary

AAA Travel Consultant in Encinitas, CA is seeking an energetic professional to sell international and domestic travel packages, cruises, land itineraries, air, car and hotel. You will share knowledge from travel experiences to tailor each member's trip and develop long-standing relationships for referrals.

The role requires a strong sales drive, organization, and comfort with computers and multiple systems. Training is provided; progression opportunities exist within leadership paths.

Qualifications

• High school diploma required; college degree preferred.
• Pass a comprehensive background check and drug screening.
• 2+ years in retail sales, banking, or leisure travel agency is preferred.

Responsibilities

• Sell international and domestic travel packages including cruises, land packages, air, car and hotel.
• Develop long-standing relationships with AAA members and build referrals.
• Cross-sell products to enhance the trip experience and meet goals.
• Travel consultants train and progress through a trainee program with travel training.
• Navigate multiple systems and MS Office to manage bookings and documents.

Skills

Sales experience

Customer service

Typing 30 WPM

Organized

Education

High school diploma required

College degree preferred

Tools

Microsoft Office

Job description

Travel Consultant

Discovering the World- One Member at a Time!

A love of travel attracts many people to the field, but to succeed a Travel Consultant must be passionate about travel and the endless opportunities it brings to bridge history, cultures and cuisine. Successful Travel Consultants must have a strong sales drive, organizational skills with an eye for detail, ability to multi-task in a fast-paced environment, demonstrated proficiency in navigating computers and various programs; must possess good written and oral communication skills and the ability and interest to be in a continuous learning curve.

What does a AAA Travel Consultant do?

• Sells international and domestic travel packages including cruises, land packages, travel itineraries, air, car, and hotel
• Shares knowledge and expertise from personal experiences and/or education study trips
• Develops long-standing relationships with our members and builds referral and repeat business
• Makes appropriate recommendations to ensure the trip experience is more than expected and tailored to the member’s expectations
• Cross-sell relevant products to enhance the trip experience, such as AAA Member Rewards Credit Card, and identify theft referrals

For the right individual, this opportunity will be a career path for future leadership opportunities. As you progress, you will be evaluated to determine proficiencies in sales, customer service, administrative, operations, up-selling, cross-selling and meeting goals. Successful completion of evaluations may result in continued growth opportunities to expand into leadership as a manager.

Required / Preferred Skills

• A high school diploma is required, but we prefer a 2 or 4-year college degree
• You need to be able to pass a comprehensive criminal background check and thorough urine sample drug screening
• We prefer candidates with at least 2 years of successful retail sales or banking experience or a leisure travel agency background within a goal-oriented environment

Qualifications, does this sound like you?

• Travel is not just a hobby or a wish, it's your passion
• You must be available to work most Saturdays and some evenings to support goal achievement
• We prepare all of our Travel Consultant Trainees for their new role by ensuring their successful completion of our Travel ConsultantTrainee program, which requires some travel for training
• You are driven by sales and exceeding your goals
• You are computer savvy with the ability to navigate between multiple systems and web browsers, Microsoft Office, and can type at least 30WPM
• You have a strong and very comfortable relationship with paperwork and you are very organized!

Travel Consultants start at $23.50/hour with structured, hands-on training to build skills and sales confidence. As they progress through a defined ramp-up period and grow their pipeline, earnings increase. Once fully established and meeting sales goals, Travel Advisors typically earn $55,000-$65,000 annually through base pay and incentives, with top performers exceeding $85,000+ in an uncapped commission structure.

Remarkable benefits:

• Health coverage for medical, dental, vision
• 401(K) saving plans with company match AND Pension
• Tuition assistance
• Floating holidays and PTO for community volunteer programs
• Paid parental leave
• Wellness programs
• Employee discounts (membership, insurance, travel, entertainment, services and more!)

Auto Club Enterprises is the largest club within the national AAA federation. We have nearly 17,000 employees in 24 states helping more than 18 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity - we win. All of Us! With our national brand recognition, long-standing reputation since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.

Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.

AAA is an Equal Opportunity Employer

Our organization participates in E-Verify

The Automobile Club of Southern California will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), the Unincorporated Los Angeles County (ULAC) regulation, and the California Fair Chance Act (CFCA).